Kenny Ross Mazda

This is the third Mazda purchased from this dealer. All went well as I expected. Easy, friendly, enjoyable, good deal. Will return next time I need another car. went well as I expected. Easy, friendly, enjoyable, good deal. Will return next time I need another car. More

I recently purchased my first Mazda from Michelle. She was extremely helpful in answering all my questions and concerns. She made the purchasing process pleasant and stress free. was extremely helpful in answering all my questions and concerns. She made the purchasing process pleasant and stress free. More

Great service . Michelle was very helpful in finding us exactly what we wanted. Nick in sales explained every button on the car! Thank you for your help. . Michelle was very helpful in finding us exactly what we wanted. Nick in sales explained every button on the car! Thank you for your help. More

Easy and pleasant My experience was very nice. The dealership promptly replied for the availability of the car I was interested in and once arriving was waited on imme My experience was very nice. The dealership promptly replied for the availability of the car I was interested in and once arriving was waited on immediately. There was no pressure as is with other dealerships. All around a great experience. More

Great experience! Michelle made my car buying process quick and painless ! I Very friendly staff! I love my new Mazda ! I’ll definitely refer friends and family ! Michelle made my car buying process quick and painless ! I Very friendly staff! I love my new Mazda ! I’ll definitely refer friends and family ! More

Great Experience - in and out very efficient Will definitely go back to this dealership- very nice people and very helpful- explained everything done to my vehicle - and it was as ready for pick Will definitely go back to this dealership- very nice people and very helpful- explained everything done to my vehicle - and it was as ready for pick up when they said it would be! More

Always a great experience with Joe and his team This is the 2nd vehicle I’ve leased from Kenny Ross and first Mazda. Everything was seamless. The saleswoman who completed my paperwork was awesome! This is the 2nd vehicle I’ve leased from Kenny Ross and first Mazda. Everything was seamless. The saleswoman who completed my paperwork was awesome! More

Good service! Only my second time for service, mazda only has 11,000 miles on it but I've been satisfied this far. Will return for service. Only my second time for service, mazda only has 11,000 miles on it but I've been satisfied this far. Will return for service. More

Sales awesome, service not so much Buying my Miata was a smooth transaction. My 1 star rating is for service. The star is because they were fast. I was supposed to get my first oil chan Buying my Miata was a smooth transaction. My 1 star rating is for service. The star is because they were fast. I was supposed to get my first oil change free, they give this tiny piece of paper as a coupon when you buy your car and you have to have it with you at time of service. This tells me they want you to lose it so you have to pay. I paid. Every other dealership I bought a new car from has all the purchase perks on their computer and have records of everything...no need for a piece of paper coupon. When I bring my car in for service they bring it all up on their computer. The people barely spoke to you and what was said was mumbled incoherently. No one explained the invoice; because nowadays, invoices ad and subtract various amounts to come up with a random total. Apparently I was charged an extra $21 to check over everything inorder for them to honor their "Kenny Ross" warranty. Mind you what they charged extra for is standard for an oil change with every other dealership I have been to. They did not ask me if I wanted to pay extra. Also they did not rotate my tires, which my Chevy dealership does with an oil change when you buy a car from them. The service department is not connected to the dealership, it is off site and very unimpressive. I drove 2 hrs for this service. My son lives locally and was going to combine a visit with inspection/oil change. The inspection was "free" however they did charge $8 for the sticker. Again I have never paid a dime for my complimentary inspection from any other dealership. All in all I would say service is scratchy with hidden fees you are not informed of prior to service. Find another Mazda dealership for service. More