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Kenny Ross Subaru

North Huntingdon, PA

4.8
3,238 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,238 reviews

February 08, 2022

Great place to go, put stuff in the car to protect it from getting dirty as they work and took my car in right away even though i was a hr early and the time to do the job was faster then they said. Over More

by dannynics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 07, 2022

I was informed about what was going on with my car. Service representative was very professional. More

by LSCHMOTZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Eady
Feb 07, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 07, 2022

Salesman was real good the jeep is really nice , but after over two hours to get the payment to where it needed to be the finance department then took it 100 dollars a month higher and added another yea More

by chlp2000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Piovesan
Feb 07, 2022 -

Kenny Ross Subaru responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our sales team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (chlp2000). To help our sales leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kennyross.com or responding directly to this review. Hope to hear back from you soon.

February 06, 2022

Always get convenient appointments. Everyone is helpful. Fast with service on car. I like the free snacks and drinks! More

by BBDEPASQUALE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 07, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 05, 2022

Always kind and courteous employees. Always ready to help and explain your options whether it’s buying a new vehicle or repairing your current ride. More

by RCPROVIDENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Siefers
Feb 05, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 05, 2022

Great serviceGreat quality Always reliableHave used Great service Great quality Always reliable Have used their service and been satisfied for years More

by LE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 05, 2022

I was greeted before my appointment time. My car was inspected and had an exterior wash in the space of an hour and a half. More

by JACKI.KLINGENSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 05, 2022

Friendly , not pushy to sell, helpful by going that extra step to offer good customer service. More

by Linda Roberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Moffa and Vinnie in Finance, all good guys!, Johnny Blair
Feb 05, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 04, 2022

Excellent service, genuine service, wait time is less, wait at dealership is wonderful experience, they will provide snacks and coffee with high speed wifi. More

by DILEEPKASYAP99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 04, 2022

Kenny ross Subaru customer service was awesome. They new exactly what I was coming in for. They gave me updates and also looked into why the repair was taking so long. The only thing I was disappoint More

by n.sivak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service department , Rob Piovesan
Feb 04, 2022 -

Kenny Ross Subaru responded

Thank you for your time and feedback. We have forwarded your information and contribution to our leaders for review. They will reinforce to the team the importance of recognizing your customers and building continued rapport. Thank you again and have a great weekend!

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