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Kenny Ross Subaru

North Huntingdon, PA

4.8
2,338 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 2,338 reviews

April 18, 2024

Always seem to have an issue. This time scheduled 3yr service including oil and tire rotation, plus annual inspections. Was told 1hr, 1.5 max. Car sat for full 1.5hrs before bein More

by VIVALADAN_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Runion
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Kenny Ross Subaru responded

"VIVALADAN_" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 18, 2024

Tracy is awesome. She helped us so much and went over every detail of what was going to happen. Definitely a five star review. More

by DIDDERSBARNHART2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Quick service. Nice waiting area. Pleasant service reps. Free car wash after servicing is a nice touch. More

by SCRABBLEHOUNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

I really enjoy having my car serviced. It's a great place to relax and look over the new inventory. Mike was super friendly and kept me informed on the progress. As always SUBPURB!! More

by ALEXIS.SKINNER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2024

No appointment needed and a quick turnaround. Offered other services I wish I had taken (inspection). More

by KSKREBSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 17, 2024

This was another great experience at Kenny Ross Subaru. This is my fourth vehicle from Kenny Ross in a row. My experience with Vinnie in sales was very smooth and seamless. I will be back again thank you, More

by cmb011705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinnie Jendeski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Petrovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 17, 2024

It was a great experience from the first contact about my trade request via kelly blue book to the sales and delivery process. My sales person was not only the coolest person I've ever bought a car from but More

by LLWTHOR20
Recommend Dealer
Yes
Employees Worked With
Vinnie Jendeski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Petrovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie in finance - he was Great !
Apr 17, 2024 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 17, 2024

Everyone treats us kindly and with respect on every visit. They help keep our vehicle running properly and up to date. I highly reccomend! More

by Sara R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 16, 2024

Outstanding service department. Great customer service..outstanding communication. Knowing the quality of the service department was a large part of my decision to purchase our Suba More

by TOM.BENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Debruyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Hanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 16, 2024

Waited too long for oil change and check of exhaust system-nearly 2 hours when I pre scheduled appointment. Otherwise happy More

by BERTOTYDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Hanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

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