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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,939 Reviews

1,939 Reviews of Kenny Ross Subaru - Service Center

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May 06, 2023

Very fast service. I was in and out in no time. The tires were balanced. A+ More

by SNV177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female with Nosering
May 08, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

May 06, 2023

They took care of my air conditioning problem but had to order something from Texas. So far, just replacing the "O" ring seems like it took care of the problem. I have to call them in a week or two lettin More

by LMK330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Kenny Ross Subaru responded

Great to have you back with us again!

May 04, 2023

They are great! Took care of everything I needed! Would recommend to anyone! Great service More

by FINESUCCESS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2023

Appointment was on time as scheduled and completed in good time. It seemed a littled expensive but within reason. More

by DLUCAS318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 03, 2023

Very dishonest. They added options that were not advertised and was told I could not remove them adding almost $2,000 to the price. Was charged $700 for a LoJack sys More

by SEMAN209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 03, 2023

Logan was a pleasure to deal with. He did a great job. Thank you for the great customer service. More

by drewsimanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Kenny Ross Subaru responded

Thank you again for this contribution, Drew! We received this yesterday through Google. Enjoy the day.

May 02, 2023

Steve very Courteous and kept me informed, while I was waiting. Very Comfortable waiting room. More

by BETSYC683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 02, 2023

Everyone in the service department was very professional, polite, knowledgeable, respectful, and helpful, providing the best service possible for my vehicle. More

by Your average ohio fella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
May 02, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 02, 2023

I was very plesed with the service and speed of the repair. Even though I didn't purchase my Subaru at Kenny Ross I would consider taking my car there because of the service and covenience. More

by wjsj4245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 30, 2023

They were honest efficient and friendly. I would highly recommend this dealership to anyone. Thank you! More

by bobbie4660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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