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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,939 Reviews

1,939 Reviews of Kenny Ross Subaru - Service Center

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April 25, 2023

The tires were pricey but Jake got me some compensation. He's got a great personality! Also, got to drive a 2023 Crosstrek! My tires drive great! More

by DBANTIQUEGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Apr 26, 2023 -

Kenny Ross Subaru responded

We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

April 25, 2023

Mike is always very very helpful & responds quickly! He is always very knowledgeable. Highly recommend More

by SHELBY.SHERBONDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 25, 2023

Did everything I wanted in a timely manner with no suprises Great people and great service. More

by WJB1529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 25, 2023

The service at Kenny Ross Subaru is the best I have experienced. They are professional, thorough, and knowledgeable. I won't go to any other dealer for work on my Subaru ... ever! More

by YUCSHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Apr 25, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

April 24, 2023

The service staff is efficient and everything seems to run smoothly. The waiting area is accomodating. More

by JYONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 23, 2023

I have always been treated well by Steve Runion. If Steve leaves, I would too. More

by AMARISHENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 22, 2023

Top tier customer service. I came in for my 100k mile serviving so I had a lot of questions and was nervous. Jakob was attentive and found the answers for all my questions. The More

by CHLOEMONET24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Apr 24, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 22, 2023

The service department was very helpful and informative. We appreciate their work. We will be returning. More

by RYCE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Apr 24, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 21, 2023

Jakob in service was professional, thorough and helpful. After leaving I realized the report I received didn’t comment on the examination and wear and tear of the brakes. This knowledge can help since this More

by ALLERGYQUEEN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Apr 24, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

April 21, 2023

They were all very helpful and kind. Fast turnaround and great facilities and service reps as well. More

by DOUGLAS.HOAGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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