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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,938 Reviews

1,938 Reviews of Kenny Ross Subaru - Service Center

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March 30, 2023

The staff were very thorough when working on my car…even though it turned out to have nothing wrong More

by STU5897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 30, 2023

Service is always fast and easy. The service advisors make sure I know my options and answer all my questions. More

by Rite2Kerbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Mar 31, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

March 29, 2023

I have been coming to this dealer instead of the dealer I purchased from because I consistently receive superior service from Kenny Ross. They fully explain the services, they don't try and overcharge or ove More

by KTORIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

March 29, 2023

I brought my non Subaru vehicle in for a state/emissions inspection, oil change and tire rotation. Everything was completed in a reasonable amount of time and my service rep was very informative and helpfu More

by THE3ELKOS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Service was on time and thorough. Waiting area was comfortable and stocked with refreshments. A very nice experience More

by D.KASPAREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 28, 2023

I highly recommend Kenny Ross (North Huntington location). I was very happy with the work that was done on my SUV. It runs nice and smooth. Shawn the mechanic and Bryan Hastings Service Advisor More

by JAMIE5494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic - Shawn
Mar 29, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 28, 2023

It seemed to take quite a bit of time for a simple oil change and tire rotation. Every one I worked with was very pleasant and professional. More

by PSUDOUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Mar 28, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

March 26, 2023

Everything was fine. I stopped in because I noticed that my tire was low after my dashboard warning light came on. I had to get a new tire but I am safe. More

by LUFFROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't, know who it was
Mar 27, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 25, 2023

Top notch service, as usual. Thanks, Great job. Will return. Keep up the great work. Very clean waiting area. More

by BB1109
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 25, 2023

Stephen Runion did an excellent job taking care of me. He was respectful, and let me know everything I needed to know about my car. He's the type of employee that makes me want to buy another car in the f More

by KADIS52345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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