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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,940 Reviews

1,940 Reviews of Kenny Ross Subaru - Service Center

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August 01, 2022

It was a very good and expediant experience. ..i will go bacxk again for service. More

by DAISY00916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 31, 2022

Service department is great. They are courteous. There is a thorough explanation of the service. The waiting area is very comfortable. Service is done on time and in a very reas More

by SJRAZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 30, 2022

There was a long line of cars at the Express lane but my car was done much faster than I had expected. More

by RHOLDEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 30, 2022

The people I dealt with the day my Subaru was serviced were efficient and courteous. The waiting area was supplied with snacks and drinks and was a comfortable atmosphere to wait for my car. More

by LGLENN10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2022

I dealt with Steve. He was very professional and extremely helpful. He made the whole visit pleasant. I will definitely be back for any needs and I hope to deal with the More

by BKMATIJ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick, Tracy Schultz
Aug 01, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 30, 2022

The service representative was very friendly. The service with a complimentary car wash was completed in time as promised while I waited. Thank you! More

by YIXINGSUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 30, 2022

in and out in a very short time for inspection and emissions test. will be back soon for oil change and tire rotation. More

by Walk1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 29, 2022

The service facility is comfortable and clean. All the employees I interacted with were polite and knowledgeable. I came in to have my 2016 Outback inspected. The inspection was done in about a More

by DONMC649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not listed
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 29, 2022

The staff is very courteous the wait was short and snacks and coffee are great in the waiting room. Complete trust with this dealership I never feel getting taken advantage of. More

by MikeStraub91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 01, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 28, 2022

Went in to have my pile changed plus tires rotated they checked my pads and told me they were a little less than half life meanwhile the pads were gone like nothing their More

by millerkristian82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jakob Krydick
Jul 28, 2022 -

Kenny Ross Subaru responded

Thank you, Kristian. Our service team will be contacting you directly to ensure a positive outcome. Enjoy the day.

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