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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,146 Reviews

2,146 Reviews of Kenny Ross Subaru - Service Center

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June 20, 2025

Visit to the dealership for service was pleasant. All service staff are courteous and professional. More

by Suneel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Love that Mike makes every experience personal for me checks in, let's me know what's going on and answers any questions that I have! Always makes sure what needs done is completed and let's me know from More

by LOUISA CARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bora Kocak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 19, 2025

Bryan is very nice. Service was to take 1 hour and it took 2 hours and 15 minutes. The recall stated one hour as well. first world problems More

by KWDIBIASE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

June 18, 2025

Always such a pleasant experience having my car serviced at Kenny Ross. Everyone is so friendly and welcoming. I am always kept up to date on the service they are providing as I wait. More

by ChrissyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Kenny Ross Subaru responded

We appreciate your continued loyalty and support!

June 16, 2025

Very helpful. Made sure I could make it to another appointment in time. Thank you. More

by LLBEITEL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 15, 2025

Very nice clean got the job done definitely 10 out of 10 and im going there everytime now that's my new subaru spot lol More

by VERRICO1990.RV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 12, 2025

Received a phone call & an email when service was done. Also received a video of the recommended service that would eventually need taken care of. More

by CHRISCHAR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 11, 2025

The dealership is very clean, friendly and professional. Work to be done was explained well. More

by DIANEWIERZCHOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 11, 2025

Couldn't have been easier to get an oil change and tire rotation. Rolled up and they came over immediately and I waited in their very comfortable waiting room while my car was serviced. Very friendly int More

by SMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 10, 2025

All was fine. Inspection took about 25 min. Employees were courteous. Only issue was the wait to pay my invoice More

by CAROLKELLY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Kenny Ross Subaru responded

Thank you for taking the time to provide us with this feedback.

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