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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,111 Reviews

2,111 Reviews of Kenny Ross Subaru - Service Center

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August 22, 2025

I like the videos showing the vehicle and explaining everything. It is helpful in understanding what is going on. More

by CARTERSHARI1839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Every time I’ve had a problem, I’ve had prompt and successful service, and I feel that they the service dept. knows me and my vehicle. More

by JPKEEFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 20, 2025

Very courteous, professional, and attentive. Address the issue, and I was in and out promptly. More

by JAYCGIFFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 20, 2025

Staff members were courteous, knowledgeable, professional and efficient. I would highly recommend this dealership for service. More

by JDEPNER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 20, 2025

I am good with the service but I feel like the service workers should automatically check to see if something being done is under warranty before finishing paperwork and being the customer in and telling More

by 82DJHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 20, 2025

They are a 5 star service department. I can always depend on them to help me with whatever the problem is with the car. More

by FLUFFYFLUF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 20, 2025

Staff members were courteous, knowledgeable, professional and efficient. I would highly recommend this dealership to anyone. More

by JDEPNER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 20, 2025

He was courteous and very helpful. Didn’t make you feel like a dumb woman driver. Very pleasant experience. More

by RRATSCANB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 20, 2025

Mike was very warm, very welcoming and a true champion of the Subaru Service team. If he is not up for service technician of the year, I nominate him now. More

by BRIAN_MITCHELL_47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 19, 2025

Very professional and pleasant service department. Love the customer lounge which makes waiting for my vehicle to be serviced much more pleasant. More

by DEBRAANNADAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!