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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,111 Reviews

2,111 Reviews of Kenny Ross Subaru - Service Center

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August 19, 2025

Great customer service and overall experience! The service center is actually enjoyable clean, great snacks! More

by ktrex67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 19, 2025

Service took longer than I thought for just an inspection on a vehicle that needed nothing to pass. We were there over 2 hours More

by vonnieshawn1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Very pleased, very nice a customer oriented place and feel service department is great. Will be back More

by DAVEDAVE_1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 17, 2025

Staff members were courteous, knowledgeable, professional and efficient. They got me right in and kept me informed of the services performed in real time. Very satisfied with their service. More

by JDEPNER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Staff is courteous, work was completed BUT NOT ON TIME, everyone was professional. This is the third time in a row that my oil change appointment took a very long time, I can understand it taking a longer More

by joopaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don,t remember who
Aug 19, 2025 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 17, 2025

Technician completed all work asked and in a timely fashion. It was very well appreciated. More

by LINDAJOJONES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 17, 2025

They are always incredibly welcoming and appreciative of your patronage. I love the waiting room. They have a coffee/hot chocolate machine, cold pop, snacks, fresh donuts from Dunkin, and popcorn. They expl More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 16, 2025

Quick, efficient service! Bryan met us in the service receiving area and knew already why we were there. The car was taken on schedule and completed in no time! More

by pharmnj10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Excellent work and well planned. The body lines were perfect and paint matched excellent even in different lighting. Very pleased with the outcome. More

by ALLIANCEJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Customer service talks to you as if you are stupid. Way too overpriced. I even payed for your service center’s gloves, safety glasses, and whatever other xx you charged me for. 2 hour oil change. I won More

by TURKUMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look in the mirror
Aug 15, 2025 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.