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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,114 Reviews

2,114 Reviews of Kenny Ross Subaru - Service Center

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August 16, 2025

Quick, efficient service! Bryan met us in the service receiving area and knew already why we were there. The car was taken on schedule and completed in no time! More

by pharmnj10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Excellent work and well planned. The body lines were perfect and paint matched excellent even in different lighting. Very pleased with the outcome. More

by ALLIANCEJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Customer service talks to you as if you are stupid. Way too overpriced. I even payed for your service center’s gloves, safety glasses, and whatever other xx you charged me for. 2 hour oil change. I won More

by TURKUMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look in the mirror
Aug 15, 2025 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 15, 2025

I have no problem getting my car serviced at Kenny Ross…they are very kind and helpful and answer all my questions. More

by VMROSENBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 15, 2025

Brian took care of me and the vehicle. Price was fare and done quickly. People like Brian will keep me coming back. It’s after the purchase that counts. More

by BARRYALAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 15, 2025

The person who sold me the car, Damien, was a very nice man, and he helped me get this car under the payment that I wanted to be. He wasn’t pressuring me into doing anything else, and was very respectful t More

by MCCLAIN.LYNN02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Kenny Ross Subaru responded

We value and appreciate your business, Lynn. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Aug 15, 2025 -

Kenny Ross Subaru responded

Hi Lynn, It was good talking to you! Like i mentioned, sometime these vehicles do not respond to aftermarket parts (Catalytic convertor) and make the light come on. That being said, we are ordering the factory part and replacing it at no cost to you. Bryan Hastings will call next week when the repairs have been made. Until then, please enjoy the complementary loaner we provided. Thank you for your understanding! Brian Bates Service Manager Kenny Ross Subaru bbates@kennyross.com 724-359-2048

August 15, 2025

Good service. Took me home. Jacob picked me back up in less than 2 hours. I could walk it but Steve said no. I’m 86!!!!!! More

by RCCLGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Aug 15, 2025 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 14, 2025

Bryan Hastings was very helpful at my appointment and explained everything in simple terms to me. My vehicle was completed very quickly. More

by LROWLEY1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2025

Very comprehensive and efficient service. Will definitely use Kenny Ross for the services of my Outback again. More

by WHWINSLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 13, 2025

Got me in quick and got me out fast. Always a pleasure having my car serviced with you. More

by stiney_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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