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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,150 Reviews

2,150 Reviews of Kenny Ross Subaru - Service Center

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September 04, 2025

the service work is good, the waiting area is great, the waiting time for me has been way too long. I keep getting these requests for feedback, I tell you what went wrong with my appointment, but no one get More

by joopaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

September 03, 2025

I feel very comfortable dealing with the Kenny Ross Service Team. Time and cost of repairs are always provided up front. Waiting for your vehicle to be repaired is no fun, but the waiting area is gre More

by DEBRAANNADAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 03, 2025

As always, excellent service -- and a comfortable waiting area with coffee, drinks and snacks. Thanks! More

by HOLLANDSJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 02, 2025

Maureen and Brian and THE BEST! Make sure to visit them at Kenny Ross Subaru! More

by TODD HARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maureen Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurene Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 31, 2025

Look, you all do a great job, but stop sending these requests for feedback. If something is wrong, I’ll let you know. This system gives the feel of an insecure person,constantly in need of affirmation. More

by YUKONJR0
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 29, 2025

Even though it was excellent service. My husband kept getting called and txts updates. We tried to change it to my phone but it is just wrong in your system. I paid for that car. His name More

by ANNE.KOWATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 29, 2025

Love the service center . Quick and convenient . Very nice assistance with getting car done quickly . More

by HANKDIANE404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 29, 2025

Fast professional service with a smile! There's no substitute for Kenny Ross' Subaru Certified technicians. More

by CHRISTINA.BARMADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 28, 2025

I trust the service center at Kenny Ross so much that I drive 120 miles roundtrip from Morgantown, WV! More

by Suzannedanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 28, 2025

Very happy with my experience. Service department was very kind and extremely helpful. Best dealership experience that I have ever had. More

by MSMALLIDGE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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