Kenny Ross Subaru - Service Center

Kind of on the fence about this dealership since my last interaction. Took my car in because I needed a ball joint their system was not working so once I left there and finally got the video of the gentlema interaction. Took my car in because I needed a ball joint their system was not working so once I left there and finally got the video of the gentleman who looked at my car over in his recommendations what I was told by the desk person versus what the mechanic was saying and the price I paid for just one repair is really disturbing More

The service was Awesome, the people there are great. They found the problem, I fixed it took it back they washed my car. My car looks great! Thanks They found the problem, I fixed it took it back they washed my car. My car looks great! Thanks More

I thought my first oil change was free? I have been a customer for a long time and the salesperson I deal with put it in my file? Not mad , i'm just curious. I have been a customer for a long time and the salesperson I deal with put it in my file? Not mad , i'm just curious. More

Service Department staff provided a clear and easy to understand plan for the service requested including a solid time expectation. This made the wrap up at the end of the work much more understandable. understand plan for the service requested including a solid time expectation. This made the wrap up at the end of the work much more understandable. More

The customer service has always been immaculate I never feel pressured to do anything there everyone does there job exceptionally well and I always get the best advice and help with my vehicle feel pressured to do anything there everyone does there job exceptionally well and I always get the best advice and help with my vehicle More

Very pleasant and professional service. The waiting area was clean and well-stocked with coffee and free food. The waiting area was clean and well-stocked with coffee and free food. More

Service was completed in a timely fashion with no complications or issues. I received text, videos, and a phone call to update me about the progress of my service. Bryan was friendly and ensured I complications or issues. I received text, videos, and a phone call to update me about the progress of my service. Bryan was friendly and ensured I understood what was completed and the status of my vehicle. More

I won’t be back. Over priced nickeled and dime the cost. Never paid that much for an oil ch Over priced nickeled and dime the cost. Never paid that much for an oil ch More

Service is always great. Everyone is so friendly and courteous and service department kept me informed of what they did and when service was completed. Everyone is so friendly and courteous and service department kept me informed of what they did and when service was completed. More