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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,008 Reviews

2,008 Reviews of Kenny Ross Subaru - Service Center

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August 15, 2024

Efficient and friendly service. Everything always explained well. Always recommend Kenny Ross Subaru. Very good staff More

by 51ASST2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 15, 2024

Steve Runion was very helpful with an out of warranty problem I was having with my Outback. He headed me in the right direction to get it fixed. Subaru was very generous getting my information screen rep More

by donofray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Hanan
Aug 21, 2024 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 14, 2024

Just a simple maintenance visit but completed in short order. No issues with my service More

by DANB2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 14, 2024

Everyone is always so kind and never makes me feel dumb for being a girl. Everything was explained that needed done and they squeeze me in if I have a last minute appointment or emergency. More

by MYAHILLIARD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Hanan
Aug 15, 2024 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 14, 2024

Always super nice to me every time I come in. And it’s always a good environment to be in. More

by j.straub346@gmail.com
Recommend Dealer
Yes
Employees Worked With
Katie, Vinnie Jendeski, Sherry Hanan
Aug 15, 2024 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 13, 2024

State Inspection, in and out in about an hour+. Stated with Kenny Ross since I bought the vehicle. Easy to schedule and to get Service. More

by jslawson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Hanan
Aug 13, 2024 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2024

I got a loaner vehicle, and it took two weeks to get my vehicle back & when I did they gave me my vehicle back with an empty gas tank. I had a quarter tank of gas in it too. Also, everytime I take my vehic More

by SECOND2NONE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Runion
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Hanan, Tracy Schultz
Aug 13, 2024 -

Kenny Ross Subaru responded

"SECOND2NONE09" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 13, 2024

the staff is very friendly & accommodating however i find it ridiculous how pet friendly a car place is.. despite allergies it’s gross & an inconvenience it really shouldn’t be allowed. the service however w More

by LRN_DYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Kenny Ross Subaru responded

Thank you for taking the time to provide us with this feedback.

August 13, 2024

Everyone was very nice. I like how there are refreshments. I trust the work being done More

by THOMPSON.GRACE412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2024

Prompt service - was met at my car at drop off. Great communication while car was in shop. Easy pick up. More

by TIA.WADERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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