Kenny Ross Subaru - Service Center

Mike was very thorough, knowledgable and courteous; very clean and welcoming waiting area. They promptly provided a loaner vehicle when added work was needed. An unexpected repair was covered by an extended clean and welcoming waiting area. They promptly provided a loaner vehicle when added work was needed. An unexpected repair was covered by an extended manufacturer recall warranty which they explained and took care of for me which saves me hundreds of dollars! Thank you Mike and thank you Kenny Ross. I will be back for all my regular service on both my Subaru , my wife’s, and my kids cars. More

My Forester had multiple idiot lights on for several days, and the heater was not noticeably working on the colder days. On the one day the wife and I had the time to get it looked at (we babysit grandc days, and the heater was not noticeably working on the colder days. On the one day the wife and I had the time to get it looked at (we babysit grandchildren 4 days a week) I made the call to Kenny Ross service Dept. Mike Siefers answered the phone and after explaining the problems with my vehicle, he calmed me down immediately, telling me if I brought in in that day (it was already afternoon) he would try to get it repaired while I waited. A few hours later Mike approached me in the waiting area with the best news in months. All the problems had been repaired, caused mostly by a Thermo Heat valve. Even better he said all the work was covered under the Drive Train warranty. I will be their customer for years to come! More

great service, excellent customer,care fast scheduling, and speedy turn around transparent from start to finish and speedy turn around transparent from start to finish More

Excellent service dept. I reccomend Kenny Ross Subaru to anyone looking for a full service dealership I reccomend Kenny Ross Subaru to anyone looking for a full service dealership More

Had to wait 2 weeks for part. to come in.. important part for window function. to come in.. important part for window function. More

Ease of scheduling. Friendly service goes above and beyond when dealing with customers. Repairs and service were completed quickly without delay. Friendly service goes above and beyond when dealing with customers. Repairs and service were completed quickly without delay. More

Great to deal with no hassle listen to my problems and took care of my needs took care of my needs More

Steve saved the day! I called Kenny Ross Subaru because my car broke down on the turnpike on my way to Cleveland from out near Philly, and Steve was able to help me with I called Kenny Ross Subaru because my car broke down on the turnpike on my way to Cleveland from out near Philly, and Steve was able to help me with a tow company they trust, and to get me into a loaner vehicle to keep me moving to Cleveland while they worked on the car. They even had the car finished when I made my way home a few days later!! It’s not often I go to a dealership and find myself so thankful for doing so. But Kenny Ross Subaru knows what they’re doing, cares for their customers, and saved my business trip from ruin. Thank you Steve and everyone else involved!! More

I scheduled online quick and easy . The service department had my car in and out in no time. The service department had my car in and out in no time. More

Service was good. Quick in and out. Determined there was nothing wrong with the vehicle. That is all I have to say. Quick in and out. Determined there was nothing wrong with the vehicle. That is all I have to say. More