Back

Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,967 Reviews

1,967 Reviews of Kenny Ross Subaru - Service Center

Sort by
February 13, 2024

Very professional and prompt! Easy appointment scheduling and feedback on when the service can expect to be completed. More

by DOCNEVICH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 12, 2024

Brian, Mike, and Steve are the best! They are very knowledgeable and take the time to address all my questions and explain all of the issues that were fixed or completed during my visit. More

by danjuliussen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Kenny Ross Subaru responded

Great to have you back with us again, Dan!

February 11, 2024

We had our car dropped off on Saturday. They had the issue identified and were fixing the vehicle before I even called on Monday morning More

by STEVEFB13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 11, 2024

Professional, proactive, quality service. I feel valued and respected when I bring my vehicle for service More

by DRSPILSBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 11, 2024

Howard and his staff are true professionals. They have the customers best interest at hand. They show that they care for customers and that they are willing to go the extra mile. I highly re More

by Dadalix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Feb 14, 2024 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 10, 2024

First service visit since purchasing my used vehicle there. Service was accomplished and I expressed concern about the radio malfunctioning and the battery going dead x 2. Although these were new issues More

by ICE4TAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Hanan
Feb 14, 2024 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2024

Brian was very helpful and mindful of what I wanted done and how much I wanted to spend. He asked me about anything that they recommended to be done and we kept it within my budget. Kenny Ross is always bee More

by KPETROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 10, 2024

As always, pleasant and on time. Explained why work wasn’t done (example didn’t rotate tires because not needed - equal wear). Explained any additional work needed (example change si More

by GROGANTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Feb 14, 2024 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 09, 2024

Bryan was wonderful. Very kind and professional. Had car inspection which was quick. Don't mind waiting since the waiting area is so comfortable, clean and enough spac More

by Beade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 09, 2024

Service department was very organized and the staff was very knowledgeable. It was a pleasant experience More

by Stokesjandl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember which people I worked with
Feb 14, 2024 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

...
76
...