Back

Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,965 Reviews

1,965 Reviews of Kenny Ross Subaru - Service Center

Sort by
October 21, 2023

Your staff are helpful and informative. I was able to get an address and phone number I needed More

by LLBEITEL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I didn’t get a name
October 21, 2023

great service in a timely manner, I was surprised they did a front and back brake check for no charge. More

by JIMVHOBBIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 21, 2023

Brian kept me updated and worked with me to get the work done as quick as possible and right. More

by NANCYWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Oct 23, 2023 -

NANCYWISE responded

Thank you!

October 19, 2023

The employees were very nice and they washed my car The waiting room is nice with coffees and snacks More

by GETLAK1290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 18, 2023

The service department at Kenny Ross Subaru has always been a great help. They fixed my issue in a timely manner. More

by JRLYDINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 16, 2023

Great service no problems. Staff is polite and kept me informed. I only get service there. More

by Mary Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dalton
Oct 17, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 15, 2023

I have taken my Forester back to the shop three times now to fix a radio issue. The techs were unable to locate the problem, so decided to replace the radio. But on the way home with the new radio the same More

by BHAND1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to provide us with this feedback.

October 14, 2023

I have been a good customer for years. I believe they are now too expensive and too aggressive in recommending unnecessary services. More

by DES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dalton
Oct 16, 2023 -

Kenny Ross Subaru responded

"DES0" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 12, 2023

Love this place, service is great, delicious coffee , very clean , feels that dealership really takes care for you and your car! More

by ABONEVA2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 12, 2023

Great dealership. Staff friendly, knowledgeable and helpful. Kept up to date with progress of wehicle. Car finished in great time. More

by MBOUGHTER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Kenny Ross Subaru responded

Great to have you back with us again!

...
80
...