Kenny Ross Subaru - Service Center

We were told a part would be ordered and arrive in a few days. That was over 2 weeks ago. We are still waiting for the phone call. days. That was over 2 weeks ago. We are still waiting for the phone call. More

Prompt, courteous, knowledgeable, capable -- that would be my general description of the service and service manager -- Bryan Hastings. He arranged for me to have a courtesy car while my Forester was out be my general description of the service and service manager -- Bryan Hastings. He arranged for me to have a courtesy car while my Forester was out of commission and explained in detail the problem. Thanks, Bryan!! More

drove in, they were quick on a full track and tire check, very pleased with the service I got. Thank you Jim very pleased with the service I got. Thank you Jim More

As two of my service requests were unusual, Steven took the time understand my issues in order to communicate them to the service technicians. As my requests took some time to investigate and repair, he v the time understand my issues in order to communicate them to the service technicians. As my requests took some time to investigate and repair, he visited with me during the repairs to provide an update on their resolution. He also confirmed my understanding of the repairs made and asked if I had any additional questions. More

Very accommodating I had questions about accessories. to add to my 2023 Forester they took the time to show and explain them. Great job installing the door scuff protectors My hood protector was delayed I to add to my 2023 Forester they took the time to show and explain them. Great job installing the door scuff protectors My hood protector was delayed I.E. back ordered. I expect the attention to detail on its install will be as good. They have been a nice group of guys to deal with. A good service department greatly improves the dealership. More

They were very good taking my car in for an oil change and tire rotation, even going so far as to provide a discount for the service. Waiting area is very comfortable and service was quick. and tire rotation, even going so far as to provide a discount for the service. Waiting area is very comfortable and service was quick. More

Everyone is very helpful and courteous. All my questions get answered no matter how stupid. All my questions get answered no matter how stupid. More

Nice people. Expertly checked out my car as I enjoyed the comfortable waiting area and relaxed with a complimentary cold drink. Before i knew it they were done Expertly checked out my car as I enjoyed the comfortable waiting area and relaxed with a complimentary cold drink. Before i knew it they were done with my car! one of the guys even gave me a refresher course on all the amenities of my car! I actually enjoy going to Kenny Ross for excellent service and friendly faces More

Mike was very considerate knowing this was the 3rd time I came in to have my legacy fixed. Done in short order. came in to have my legacy fixed. Done in short order. More

The service department is always efficient and friendly. They are good representatives of your company. They are good representatives of your company. More