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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,961 Reviews

1,961 Reviews of Kenny Ross Subaru - Service Center

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September 19, 2023

Overall experience was good. Disappointing that even with an appointment vehicle was not taken into the garage area for an hour. More

by DDGRANATA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

September 18, 2023

Everybody, especially Dave & Teddy was very helpful and worked with us to provide a car so we could return the rental to Enterprise ASAP. I did not expect to drive out of Kenny Ross with a car that afterno More

by PATTYMARIE15@AOL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave (Explained contract & maintaince programs), Teddy Delgross
Sep 18, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 16, 2023

Good service nice people couteous. work done on time.never a problem. well done thanks More

by DSLOCUM5
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Moffa
Sep 18, 2023 -

Kenny Ross Subaru responded

Great to have you back with us again!

September 16, 2023

I take my car fir a regular oil change. They are they best trained mechanics for my type of car, and I don't need an appointment for oil. More

by EDKARL91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Kenny Ross Subaru responded

Great to have you back with us again!

September 15, 2023

The staff is always friendly, polite and professional. The dealership is very neat and clean with lots of good snacks for customers and comfortable spaces to sit or work. Mike waited on me, and was ver More

by bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 12, 2023

Quick service, on and out in an hour. Work and cost was way less than anticipated. More

by PAIRISH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Sep 13, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 10, 2023

The service is very good but the price for tires and rotor is three time the cost More

by CGIACOMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Sep 11, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

September 09, 2023

Steve Runion went over the brake job that was performed on our Subaru Crosstrek and the price before the job was started. He was very thorough. More

by JUDY240VERMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Kenny Ross Subaru responded

Great to have you back with us again so soon!

September 09, 2023

Everyone is very friendly and took care of our car needs in a timely and efficient manner. More

by lookup205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 09, 2023

Got the car detailed they did not do the seats, last time it was detailed the got tar out of seats but they could not get coffee stains or ketchup out of the seats this time. More

by GUGGIELONGS.LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Boughter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com. We hope to hear back from you soon.

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