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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,961 Reviews

1,961 Reviews of Kenny Ross Subaru - Service Center

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September 07, 2023

Brought my Kia Soul in for State Inspection. Everything was completed in about 1hour and 30 minutes. Quick Service and no issues. More

by jslawson55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Kenny Ross Subaru responded

Great to have you back with us again!

September 06, 2023

everything was quick and easy thank you for the time that I saved and the free car wash it nice to have all the basis covered More

by 82DJHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
it was a lady sorry i forgot her name
Sep 06, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 04, 2023

Mike was a great employee to work with, very helpful and able to get me into the shop ASAP. More

by IANREHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean (tech)
Sep 05, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 01, 2023

First time at this dealership and won’t be the last! Amazing waiting area and great snacks and coffee. Service manager even came over and thanked me for the business! More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Sep 01, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 31, 2023

I had my windshield replace and I had to have my inspection stickers put back on . Kenny Ross replaced my stickers but let me know that they were real busy and it would be awhile before they could g More

by HYDROCSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 31, 2023

Clean and accommodating. Staff is friendly. Since 2019 I've been pleased. Always make appointments work for me. More

by S.A.FALVO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 31, 2023

My service was fast and easy. Communication was thorough. These guys do a great job and I would definitely recommend them. More

by TOMFERGUSON1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 31, 2023

Service on radio did not work. Complimentary update performed and was Told that the issue was resolved. Passenger side window goes up and immediately comes down. Was told iss More

by SUNBUNMUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hastings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Kenny Ross Subaru responded

"SUNBUNMUM" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 31, 2023

All services are highly overpriced, and I have suspicion about needing my air filter replaced as I just had it done for my last oil change as well. Not sure how gravel can get into one of those, but when I More

by MRBROWNE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Sep 01, 2023 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 31, 2023

Great service experience with good communication! I will certainly continue to use the Subaru dealership! More

by MJHETTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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