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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,961 Reviews

1,961 Reviews of Kenny Ross Subaru - Service Center

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August 24, 2023

I need to take my car back, I asked them to look at my seat that was squeaking! Less than 10,000 miles! They put material against side, it now squeaks way worse! More

by LESLIELHOLOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Aug 24, 2023 -

Kenny Ross Subaru responded

We value and appreciate your business, Leslie. Please bring the vehicle back to us so that our technicians can diagnose and correct any outstanding issues. We have also forwarded your feedback to the General Manager of the dealership so they are aware.

August 24, 2023

So nice and always so helpful. It was a busy day but things moved along pretty quickly. More

by AMYCHISHOLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The people in the parts department were also so helpful and nice., Jakob Krydick
Aug 24, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again, Amy!

August 23, 2023

Its pretty clean and very welcoming depending on who you get. The steve guy is amazing and the reason i keep coming back, but there are times ive came here for somthing as simple as a oil change and they di More

by dannynics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

August 23, 2023

Oil change and tire rotation for my Crosstrek was done in no time I was in and out within 45 minutes also got a quick car wash ! Happy with the service from Jakob ! More

by BSLAKE1426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Aug 23, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 23, 2023

They did all that I asked for and made some recommendations that I appreciated bringing to my attention More

by GPAYNE1
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Kenny Ross Subaru responded

We always appreciate your continued loyalty and support!

August 22, 2023

I brought my car in for inspection and to fix a noise in the rear. My car is inspected. The noise is still there so I sure I will be charged again to have it located and repaired More

by BRYCE_LEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Aug 22, 2023 -

Kenny Ross Subaru responded

Bryce. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 22, 2023

Staff is Always friendly and efficient And work is completed in a timely manner. Thank you More

by DEB4301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 20, 2023

Every time I need something done with my car they get me in quickly and everyone is so nice to talk to in person and on the phone...I trust them. Will buy future cars there! More

by sue_kelley
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who I talked with
Aug 21, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 20, 2023

The service was completed on a timely manner, the vehicle was washed and clean inside. More

by RACEFAN100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again so soon!

August 20, 2023

CTMr. Mike - who checked me and who checked me was excellent. He is the best. More

by J.GOSIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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