Back

Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,961 Reviews

1,961 Reviews of Kenny Ross Subaru - Service Center

Sort by
August 20, 2023

Great place for service. Everyone is super friendly and courteous and get things done quickly. More

by ChrissyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Kenny Ross Subaru responded

We appreciate your continued loyalty and support!

August 19, 2023

It is always a positive experience to have service done at the Kenny Ross Subaru More

by JIMGRESHAM49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 19, 2023

Very reliable and informative. The waiting room is comfortable. Very nice snacks were available. The cost was fair. The service tech kept us informed on the progress of the ser More

by ANORRIS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 18, 2023

My car needed major repair and the service department at Subaru was both helpful and accommodating. I highly recommend working with Jakob, Bryan and the Kenny Ross Subaru service department. More

by SARAHDARAZIO
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Aug 18, 2023 -

SARAHDARAZIO responded

My car needed major repair and the service department at Subaru was both helpful and accommodating I highly recommend working with Jakob, Bryan and the Kenny Ross Subaru service department!

Aug 18, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 18, 2023

Excellent service. Exceptional customer service with the politest employees and the best waiting room I’ve ever seen. Unbelievable place to get your car serviced. More

by DALTONMAD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Aug 18, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 17, 2023

This is an edit to my original survey. My issue has been resolved. Five star rating. Thank you. More

by WMBLUE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2023

The staff was very assertive about this particular car . When I pointed out a few things wrong they told me well it’s an older car and whst fo you want . I know I paid way to much because I am trying to res More

by BARBE7667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jakob Krydick
Aug 16, 2023 -

Kenny Ross Subaru responded

Thank you for bringing this to our attention, Barbara. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 16, 2023

First oil change and tire rotation for my new Crosstrek. Fast, friendly, and efficient and my vehicle was finished in less than an hour! More

by JSTRCULADMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 15, 2023

I was very pleased with the service! They were able to get me in right away! More

by JMRYCOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 13, 2023

Everything was great and I truly had a pleasant experience. Great team at Kenny Ross! More

by shaylanowicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

...
87
...