Kenny Ross Subaru - Service Center

Friendly staff. Quick service. They accomidated the scheduled time I needed. The waiting area is perfect! Quick service. They accomidated the scheduled time I needed. The waiting area is perfect! More

Always a great experience at Kenny Ross. They continue to deliver on the key things. Always a personable experience. They continue to deliver on the key things. Always a personable experience. More

terrible. Appointment was to fix a leak that occurred immediately after I picked up my car from a service appointment. The issue was "not related". Appointment was to fix a leak that occurred immediately after I picked up my car from a service appointment. The issue was "not related". More

Easy online service appointment. Friendly service representative. Fast, thorough, and quality service while I was waiting at the shop which served coffee, water and other refreshme Friendly service representative. Fast, thorough, and quality service while I was waiting at the shop which served coffee, water and other refreshments. Thank you. More

Service is most important to me in rating a dealership. That it stands behind it’s work. That it stands behind it’s work. More

Very happy with the service they have provided me over the many years with my 2003 Legacy. the many years with my 2003 Legacy. More

One of the service managers was arrogant and not would not take responsibility of a problem I had. When I was there prior there was a problem that no one brought to my attention. When I went back he trie not take responsibility of a problem I had. When I was there prior there was a problem that no one brought to my attention. When I went back he tried to tell me it didn’t happen there and when I proved it did he said “well it’s not that big of a deal” what was the big deal to me is that originally no one told me about the problem until it was caught somewhere else, and that he still did not take accountability and treated me very cold with no respect. .How can I trust the dealership?? Also when I first got to the dealership the first person at the counter was talking with me about my issue and then took a call and stayed on it until I had to move to somebody else because he was not getting off the phone. Later, when I went to the second person to ask a Question , they also took a call and told me to wait right in the middle of when I was talking with them. I did not feel valued or respected as a Customer. More

Bryan was awesome, service is always excellent! Keep up good work, I’ll be back! Keep up good work, I’ll be back! More

Service was quick at the front desk, they don’t keep you waiting in your car. And I also appreciate that they wash your car when they are finished. waiting in your car. And I also appreciate that they wash your car when they are finished. More