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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,147 Reviews

2,147 Reviews of Kenny Ross Subaru - Service Center

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February 27, 2024

Pleasant experience, knowledgeable staff. Comfortable. Updates as needed.. car was clean after being sevidoverall excellent service. More

by VSPIRES59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
Feb 27, 2024 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 27, 2024

Every one here were nice and informative. They kept me updated of what was going on. More

by EDMEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 26, 2024

Always prompt and efficient, clear concise explanation of service done. Clean waiting area and provides snacks and drinks for customers. Nice touch, for those who haven’t had lunch, or those who may be diab More

by FURLOSANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
Feb 27, 2024 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 24, 2024

Excellent and prompt service and very nice folks to deal with. I'm extending the warranty this year so I will continue to be back with my wife's car to keep everything in check. More

by JFSVLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Boughter, Sherry Hanan, Tracy Schultz
Feb 27, 2024 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 23, 2024

Kenny Ross has always been great to work with. They service both of my Subarus and the work and service has always been outstanding. More

by DAVID.KEARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 23, 2024

Please stop sending me review requests. You don't want my honest opinion, trust me. More

by ravenr1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Hanan
Feb 27, 2024 -

Kenny Ross Subaru responded

"Ravenr1420" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 23, 2024

My wife and I were in and out in about an hour for an oil change and tire rotation. The staff is friendly and efficient. My car was washed and I DROVE AWAY HAPPY. More

by DINIJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 23, 2024

I came in for an oil change and tire rotation. The check-in was quick and easy. The service was done in about half an hour, and they checked my fluid levels and washed my car too! More

by MCCULLOUGHDJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 22, 2024

Pleasant interaction and fast service. Came for state inspection and they found one of my tires had a defect in a side. Ended up buying a new set of tires. More

by SWIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 22, 2024

Everyone was very friendly and the waiting area was spotless. Was there for an hour, I really appreciated how quick my appointment was! More

by HREYES88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Boughter, Sherry Hanan, Tracy Schultz
Feb 22, 2024 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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