Kenny Ross Subaru - Service Center

Place is clean inside, staff is friendly, my kids liked the snacks while waiting with me. the snacks while waiting with me. More

The entire team is exceptional. .. I have 100% confidence in them. I drive away w a smile & feeling safe!! Thank you all..... .. I have 100% confidence in them. I drive away w a smile & feeling safe!! Thank you all..... More

Excellent service, been going there since I bought my first forester,I’ll refer them to anybody. first forester,I’ll refer them to anybody. More

First time appointment. Very good experience with staff and waiting room was made as comfortable as possible. Very good experience with staff and waiting room was made as comfortable as possible. More

The Kenny Ross Subaru service department always has my satisfaction in mind; even when the news is not good. Their explanations are clear and their recommendations are honest. I have been there when they satisfaction in mind; even when the news is not good. Their explanations are clear and their recommendations are honest. I have been there when they were very busy and they were still able to address my service needs in a timely manner. More

Very good service and did what I ask ,all though one of mechanics left one of my air vac .not plug back in.other than that.every thing done well thank you! Mr Beck mechanics left one of my air vac .not plug back in.other than that.every thing done well thank you! Mr Beck More

They always try to please and take care of the customer. No issues is deemed trivial. No issues is deemed trivial. More

The dealership is professional and my car is always in awesome operating condition after service. awesome operating condition after service. More

They didn’t take off my warranty for the oil change and tire rotation. I paid more, then after I called back, she said to come back to get a refund. I turned back around then received another call stating tire rotation. I paid more, then after I called back, she said to come back to get a refund. I turned back around then received another call stating I had to Wait until Monday for the warranty company to issue a check. So now I have to wait over a week to get the money I should never have been charged back. I think I will stop coming back to this dealership and visit the one closer to me. More

Reminders are appreciated and explanations were helpful. When add-ons begin, the prices could be outlined better. I’d also find time countdowns an additional supportive feature. The complimentary snacks and When add-ons begin, the prices could be outlined better. I’d also find time countdowns an additional supportive feature. The complimentary snacks and drinks are useful and I was able to easily access the Wi-Fi to get work done while waiting. Some staff seem robotic. Though efficient, some personality goes a long way. More