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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,940 Reviews

1,940 Reviews of Kenny Ross Subaru - Service Center

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June 28, 2023

The service dept staff are always very friendly and helpful. My car was ready when they said it would be. More

by NHAYES2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 28, 2023

Customer service was friendly and helpful. The service turnaround was prompt. I would recommend this service center and will bring my vehicle in for future repairs when needed. More

by JOHNLECHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 27, 2023

Honest and friendly! Scheduling is easy and the work is alway done quickly. The waiting area is also really nice. More

by CTGETTYS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 27, 2023

Clean courteous kind and well organized. It was a very busy Friday and the staff worked very hard to limit my wait time. I really appreciate that! (And them!) More

by CHRISTINAB3773
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Jun 27, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 25, 2023

The appointment time was convenient and on time. Explanation of repairs was given as well as estimated completion time, which was right on time. No delays. More

by BCPIKER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 24, 2023

Everything was very Quick, friendly, and helpful! Thank you so much for helping me out More

by JD_POLSKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 24, 2023

I thought I knew what was wrong and Jake listened to me about my concerns and helped a great deal to make sure my 2015 Outback with 250,000 miles is the reliable car it always has been. Thank you Jake and More

by JLSPHONE1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Jun 26, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

June 24, 2023

I was almost charged for an oil change, they should be able to see that I purchased the maintenance warrenty! Also was asked if I wanted a fog light replaced for around 28.99 so I said sure. Well with lab More

by valk3959
Service Price Transparency
Recommend Dealer
No
Employees Worked With
A girl not sure
Jun 26, 2023 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 24, 2023

I'm keeping them busy with my 20 year old Subie! !! They ALWAYS do a great job when I bring Subie in for service. More

by LMK330
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

June 24, 2023

Treated me well. It took a bit longer than I anticipated but it was fine. More

by DSROMINSKI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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