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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,940 Reviews

1,940 Reviews of Kenny Ross Subaru - Service Center

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June 16, 2023

Brian is an excellent worker He is very sincere always helpful Subaru is lucky to have him on there team More

by REENIELINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Kenny Ross Subaru responded

Great to see you back again! We appreciate your continued and ongoing support.

June 15, 2023

Long wait, but there were many things to check on my Legacy. I was satisfied with the results and the waiting room was cheery, stocked well, and exceptionally clean. More

by JSTRAHOSKY
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dalton - *****
Jun 15, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again, Janet!

June 13, 2023

Good service. Convenient and easy. Thank you for the good experience. We will return soon More

by PGHDRUMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 13, 2023

This dealership has the best customer service. Wait times for quick service are minimal. Waiting room is clean. More

by KATHYW57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

June 11, 2023

I had a small leak in the muffler flange and it wouldn't pass inspection. I was told it would cost $1525.00 plus tax to fix. I took it to my local muffler shop and it was fixed in 15 minutes and the total More

by EENTERP586
Recommend Dealer
No
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 11, 2023

We always come here to get our cars serviced. Never had an issue with anyone we have dealt with. More

by DANIELLEBORRELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
Jun 12, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

June 11, 2023

The service department was very nice and friendly, and my Subaru yearly inspection was done very quickly. Very happy! More

by BAILEY2655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again!

June 11, 2023

Kenny Ross Subaru service Dept. is honest, reliable and cares about their customers. I always look for Steve Runion for advice when I am there with my Forester. More

by KOACH111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 10, 2023

easy ,quick service,reasonably priced. flexable hours.clean waiting room with good coffee and donuts. More

by BILLDROSKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 10, 2023

Good service employees who explained everything in detail and made me feel like my business was important to them. Short wait times and car returned cleaner than when I arrived. Excellent service experience More

by RRIEMENSCHNEIDER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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