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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,138 Reviews

2,138 Reviews of Kenny Ross Subaru - Service Center

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October 01, 2023

Very accommodating I had questions about accessories. to add to my 2023 Forester they took the time to show and explain them. Great job installing the door scuff protectors My hood protector was delayed I More

by VENDED22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Boughter, Teddy Delgross
Oct 02, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 30, 2023

They were very good taking my car in for an oil change and tire rotation, even going so far as to provide a discount for the service. Waiting area is very comfortable and service was quick. More

by KPETROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 29, 2023

Nice people. Expertly checked out my car as I enjoyed the comfortable waiting area and relaxed with a complimentary cold drink. Before i knew it they were done More

by MACCT430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 29, 2023

Everyone is very helpful and courteous. All my questions get answered no matter how stupid. More

by LLBEITEL60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
Sep 29, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 29, 2023

The service department is always efficient and friendly. They are good representatives of your company. More

by MASTOEHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 29, 2023

Mike was very considerate knowing this was the 3rd time I came in to have my legacy fixed. Done in short order. More

by REVDLW54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 28, 2023

Clean dealership. Refreshments are good. Service is great and salesman was nice. They do a good job. More

by COBRIENSMILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Beatty, David Debruyn
Sep 29, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 26, 2023

Staff very friendly. Waiting area comfortable. Service was quick and thorough. Thank you for your professionalism. More

by ESWMSRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 25, 2023

Had two appointments for two different vehicles, all work was done quickly and well. Work requested was all done. More

by 3WEB88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Kenny Ross Subaru responded

We appreciate your continued loyalty and support!

September 24, 2023

I was very pleased with the ease of scheduling an appointment on the day and time I wanted. The service department was extremely kind and helpful. I did wait for my vehicle and it did not take very l More

by moonmom88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

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