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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,939 Reviews

1,939 Reviews of Kenny Ross Subaru - Service Center

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May 13, 2023

The service managers are very helpful, and the facility is very well taken care of. More

by TYANSKI072354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 12, 2023

I went in for my car’s first oil change. It was an easy experience & it didn’t take long at all. More

by KVICITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 11, 2023

Tire pressure went low very next day so doubt if levels were checked. Windshield wiper is falling apart. Was never mentioned! More

by SUSANLNNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was a young woman at outside desk.
May 12, 2023 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 09, 2023

Great people. Enjoyed my experience overall. Minor issue with keys so the time wad longer than i would have liked. More

by KAR529
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Krydick
May 09, 2023 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

May 09, 2023

I have always received good, fast and courteous service from the employees when I come into for service. Every one has been polite and professional. Well please when I leave. More

by scrable811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

scrable811 responded

Good and professional service. Well pleased.

May 09, 2023 -

scrable811 responded

Well pleased.

May 09, 2023 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 09, 2023

Great Customer Service. Courteous, professional, knowledgeable. I have always had a good experience, from oil changes to brakes. More

by DIRAEMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 09, 2023

Great people they get the job done I will be returning in the future for more services More

by GAINESLAVELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 09, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 07, 2023

Bryan has been my service representative many times. He is always courteous and friendly. My emergency brake light problem was fully covered under a service recall. More

by VOSJKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 07, 2023

The service department always goes above and beyond to meet customer needs with a smile even when they are having a bad day. More

by GINABUZZBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Kenny Ross Subaru responded

Great to see you back with us again so soon!

May 09, 2023 -

GINABUZZBEE responded

ginabuzzbee@gmail.com

May 07, 2023

very good and professional. every detail covered and explained. always offered extra services and car returned clean More

by farnethws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Blair
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