Kernersville Chrysler Dodge Jeep Ram

I would recommend 31dodge to anyone! Amazing experience and the vehicle was delivered to my door! Start to finish, they were first class! and the vehicle was delivered to my door! Start to finish, they were first class! More

Aaron was awesome! He helped us every step of the way. Was friendly, very responsive and just easy to talk to. He made buying a car a pleasant experience. We love our new car! Thank you Aaron and Kernersv Was friendly, very responsive and just easy to talk to. He made buying a car a pleasant experience. We love our new car! Thank you Aaron and Kernersville Chrysler Dodge Jeep Ram! More

They were very nice very patient with us when we had a problem with our credit being frozen overall very well experience and very pleasant problem with our credit being frozen overall very well experience and very pleasant More

DECEIVING, UNKNOWLEDGEABLE LIARS!! Found a used 19 Durango Autotrader at their dealership. Called and asked availability of the vehicle and was told that the vehicle is available for sale. Told salesp Durango Autotrader at their dealership. Called and asked availability of the vehicle and was told that the vehicle is available for sale. Told salesperson that I was interested and had been approved (not pre-approved) for the vehicle (actually up to 50k but I wanted to stay at a certain budget). Went on to take my info and the info on the trade in I had. During the course of this deal I only received 2 emails stating what my trade was worth and the questions pertaining to the trade. I had to call a few times to see what the status was on the process. Carmen the sales lady had the purchase vehicle confused thinking it was a new vehicle, asking me if I wanted to add a truck bed or anything. WOW! So moving forward, I didn't hear back from them for a couple days so I called back. Carmen tells me that they had just emailed my credit union over the purchase order ( which should've gotten done 3 days ago with initial call) the day before. After speaking for a few minutes she says, "Hold on a second while I check to see if the vehicle is still available." I'm thinking to myself at this point xxx does she mean?! We've gone through the whole purchase paperwork and you're not sure if the vehicle is there?! So she returns to the phone and says, " I that vehicle has sold." NO ONE ever asked for a deposit nor said anything about another buyer being interested or better yet, asked me for a deposit! Then she has the audacity to ask if there's anything else on the lot that I'd be interested in! These people are so unprofessional and deceiving it's a shame! I guess that's what happens to out of state customers trying to do business with out of state dealerships! So to those reading this and thinking of doing an out of state purchase with these people.... RUN, RUN, RUN, RUN!! THEY'LL FOOL YOU FOR SURE! Update: just found out today 10/25/21 that these liars never emailed my credit union a purchase order) agreement! I pray these people never sale another vehicle and go bankrupt! Bunch of liars! Now I understand why the say never trust a used car salesman! More

I had been in multiple times trying to determine which truck was the best fit for me, every time I was treated like family. Matt was patient and accommodating with my specific situation, Eddie in finance truck was the best fit for me, every time I was treated like family. Matt was patient and accommodating with my specific situation, Eddie in finance went over and explained every question I had and was very helpful in regards to extending warranties and was never pressing to sell something I hadn’t ask for. Cheyenne also was very helpful and continues to accommodate with any questions I may have. I have bought many cars over the years, this was the first time it was like I was at a outing with friends. Top notch, first class the whole way!! Thanks Love the Ram. More

I was interested in purchasing a 2007 Dodge Ram 2500 Cummins Diesel from Kernersville. I live in Florida so, not being able to visit the dealership, I had a series of questions I wanted to ask about th Cummins Diesel from Kernersville. I live in Florida so, not being able to visit the dealership, I had a series of questions I wanted to ask about the truck. I was working with Dakota who took the information down and said he would need to get someone to do a line inspection. I was expecting an answer Monday. Monday passed, Tuesday passed. When Dakota called me Wednesday asking if I had the info (which I didn't) I started to wonder what was going on. I logged into the website on Thursday and the truck was no longer listed. I called the dealer. Dakota was busy so another person tried to help me. They seemed to know the truck I was calling about. I was informed that someone had placed a deposit on that truck on Wednesday. Ten minutes later I finally got a text with a series of photos about the Dodge. It addressed a few of my questions but then proceeded to inform me that the truck had been deleted and could not be sold and had to be put back to stock. Not sure which story is true, or what is going on there in NC, but it doesn't seem that they know either. I gave them 2 stars rather than 1 because Dakota was polite and respectful even as he struggled to get the information I needed to make a decision, or not make a decision, in this case. More

Our second time buying a vehicle. With JR as always the best experience ever can't say enough about the experience so easy and great service up front an honest the best!!!!! best experience ever can't say enough about the experience so easy and great service up front an honest the best!!!!! More

Excellent experience. Very knowledgeable staff. Angela adcock is very courteous and helpful I would definitely purchase another automobile from them adcock is very courteous and helpful I would definitely purchase another automobile from them More

Very friendly and efficient good following up on everything. Delivery was on time. Your website was very user friendly. Better than others everything. Delivery was on time. Your website was very user friendly. Better than others More

Had a bad experience with a truck at first but Matt Breedlove and Jeff made it right and I left in a much nicer truck! Very clean and nice dealership, the team took care of us and any issues we had the Breedlove and Jeff made it right and I left in a much nicer truck! Very clean and nice dealership, the team took care of us and any issues we had they made up for it! Gave 4 stars because I feel the manager Jeff should have atleast taken some money off the next truck or offered some incentive in warranty since the first one broke down and had to be trailed back the next day and I had to drive 8 hours back to the dealership to get another truck. Other wise was an overall good experience. Matt was great, thanks for the lunch recommendation Matt it was great! More