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Kerry Toyota

Florence, KY

Overview
Reviews
Vehicles
4.7
1,778 Reviews
Call Dealership (859) 371-3939
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6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,778 reviews

November 23, 2023

Working with Tony was great! I didn't like the fact that no one could disclose my loan percentage before making the deal. I felt trapped! More

by MARYMWAGNER417
Recommend Dealer
Yes
Employees Worked With
Tim Marsh, Tim Marsh
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

Thank You for your feedback, we will use this as an opportunity to improve! Congratulations on your Toyota!

Helpful
November 23, 2023

Scheduling is easy and the estimated time is always correct. Always friendly and explain everything that was done. More

by NLANKHEIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

Helpful
November 23, 2023

Drove away and realized that my glove compartment would not close. I don't know if the service tech did something to cause it but it was fine prior to going in to the shop More

by dmchughhcap
Recommend Dealer
No
Employees Worked With
Kevin Fitch, Kevin Fitch
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

Hello, Please give Kevin a call with more information about your recent visit.

Helpful
November 23, 2023

Great atmosphere, fast and honest service. I buy Toyotas because of Kerry's service. Covington is my preference though. More

by TED.SCHRODER
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

Helpful
November 22, 2023

It was great. Exactly what I needed. They were very friendly and efficient. I was so happy More

by ccathers0320
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Report | Print
Nov 27, 2023 -

Kerry Toyota responded

We are very happy to have provided you with such a positive experience! We look forward to your next service visit!

Helpful
November 21, 2023

Very friendly and coordinated a ride for me to get back to work so I didn't have to wait at the deal shop. Much appreciated. More

by melaniebeil2009
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh, Ben Coutermarsh
Report | Print
Nov 21, 2023 -

Kerry Toyota responded

Thank You for sharing your positive service experience with us.

Helpful
November 20, 2023

Service is always amazing. Done in under an hour. I've never had an issue at this dealership. More

by staciemcdaniel1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Crowe, Ben Coutermarsh, Stacie Hand
Report | Print
Nov 20, 2023 -

Kerry Toyota responded

Thank You for this great review, we are happy we were able to help you out.

Helpful
November 20, 2023

I have a very good experience with Toyota, they're very professional and pleasant, always helpful and concentrate about there customers. More

by wdbeal1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe, Greg Siegmundt, Brandon Cady, Kevin Fitch, Ben Coutermarsh
Report | Print
Nov 20, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team!

Helpful
November 20, 2023

Best service writer ever! Very helpful, quick and knowledgeable and free donuts while you wait! More

by B.LANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Brandon Cady, Ben Coutermarsh
Report | Print
Nov 21, 2023 -

Kerry Toyota responded

Thank You for your kind words and this great review.

Helpful
November 20, 2023

Easy. Friendly. Welcoming for an out of state person. Transparent. Very quick in and out More

by MATT.COFFEY415
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Justin Miley
Report | Print
Nov 21, 2023 -

Kerry Toyota responded

Thank You for sharing your positive sales experience with us. Congratulations on your new Toyota Sienna purchase!

Helpful
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