Back

Kerry Toyota

Florence, KY

4.7
1,781 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

Directions

By Type

Showing 1,781 reviews

November 20, 2023

I have a very good experience with Toyota, they're very professional and pleasant, always helpful and concentrate about there customers. More

by wdbeal1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe, Greg Siegmundt, Brandon Cady, Kevin Fitch, Ben Coutermarsh
Nov 20, 2023 -

Kerry Toyota responded

Thank You for sharing your positive experience with our team!

November 20, 2023

Best service writer ever! Very helpful, quick and knowledgeable and free donuts while you wait! More

by B.LANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Brandon Cady, Ben Coutermarsh
Nov 21, 2023 -

Kerry Toyota responded

Thank You for your kind words and this great review.

November 20, 2023

Easy. Friendly. Welcoming for an out of state person. Transparent. Very quick in and out More

by MATT.COFFEY415
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Justin Miley
Nov 21, 2023 -

Kerry Toyota responded

Thank You for sharing your positive sales experience with us. Congratulations on your new Toyota Sienna purchase!

November 18, 2023

Quick and easy in and out. Great communication Quick and easy in and out. Great communication and presenting me with the best options in order for my car to continue to drive s More

by jgbellma
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Nov 20, 2023 -

Kerry Toyota responded

Thank You for your kind words and this wonderful review.

November 18, 2023

That are always so very helpful and take care of all of my automotive needs. I completely trust them with my vehicles. More

by mrsjenkins34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Nov 20, 2023 -

Kerry Toyota responded

Thank You for your kind words and this wonderful review.

November 17, 2023

Great customer service, fair pricing, and a no pressure atmosphere lead to a great experience. I would shop here again. More

by RSHORT1385
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Miley, Dustin Robinson, Lemar Crenshaw
Nov 20, 2023 -

Kerry Toyota responded

Thank You for your kind words and this wonderful review. Congratulations!

November 17, 2023

It was fine, the write up process was a little slow compared to other dealerships I’ve taken my car to, but it was seemed like a computer or program issue. I also did not receive a filled out multi-poi More

by Kylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Nov 20, 2023 -

Kerry Toyota responded

Thank You for your feedback and this wonderful review.

November 16, 2023

Got me in right on time. Very friendly and professional. Answered all my questions completely. More

by pilotglf5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coutermarsh
Nov 17, 2023 -

Kerry Toyota responded

Thank you for this great review and look forward to your next Toyota service visit with us!

November 16, 2023

The work was fine and timely. The service was quick but condescending. I was pretty annoyed being talked to like I was dumb. I was even asked if there were funds on my card when I More

by gross.kacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cady
Nov 17, 2023 -

Kerry Toyota responded

We do sincerely apologize for your recent experience and will use this as an a opportunity to improve!

November 15, 2023

Good Service! Fixed my car! Appreciate the effort, nice people, great place to take your car! More

by Adrianriveros_1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady
Nov 17, 2023 -

Kerry Toyota responded

Thank you for this great review and look forward to your next Toyota service visit with us!

...
12
...