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Kerry Toyota

Florence, KY

4.7
1,781 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,781 reviews

September 14, 2023

Fair. Couldn't diagnose issue with truck but still charged 200 dollars and wouldn't allow that money to go toward other services More

by BLAKEAARON2011
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Brandon Cady
Sep 20, 2023 -

Kerry Toyota responded

Thank You for your feedback.

September 14, 2023

They do great work. I would highly recommend kerry toyota for all your vehical needs. More

by bob.sullender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Sep 20, 2023 -

Kerry Toyota responded

Thank You for your kind words about our team and this wonderful review!

September 13, 2023

Service advisor was very knowledgeable and friendly. She went over the papers after the service was finished and answered all of my questions. More

by ETHENGRUBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Miller
Sep 14, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

September 12, 2023

Service center is so busy it seems quality of work has dropped. Noticed brake issue myself, that wasn’t noted after multipoint inspection during an oil change. Took it to another dealer, and they found fr More

by CCHWOODY516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cady
Sep 14, 2023 -

Kerry Toyota responded

Please give our service manager Jason a return call at your earliest convenience!

September 12, 2023

Ryan and the team at Kerry Toyota made my car buying experience quick and easy! I would buy a car here again definitely! More

by Lukeschu615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Richardson
Sep 14, 2023 -

Kerry Toyota responded

Thank You for this wonderful review! Congratulations!

September 12, 2023

Please allow me not to write this but excellent service on our Toyota rav4. Very well More

by zcar96
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Carl Taylor, Jason Crowe, Greg Siegmundt, Brandon Cady, Kevin Fitch, Ben Coutermarsh, Stacie Hand, Deborah Miller
Sep 12, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

September 12, 2023

I came in for my regular oil change and tire rotation. I didnt realize that I needed a appointment so I had to go on the waiting list and wait for a open spot. But the crew at Kerry Toyota got me in and o More

by CHINES8623
Recommend Dealer
Yes
Sep 12, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

September 12, 2023

Our salesman was very helpful, he answered all our questions. He worked hard to give us what we were looking for, very relaxed More

by RASING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Langford
Sep 14, 2023 -

Kerry Toyota responded

Thank You for this wonderful review! Congratulations!

September 10, 2023

My sticker and car said I needed an oil change. Made the appointment. Get there and she said I don't need one for 5,000 more miles. Why not put the correct amount of miles on the sticker. More

by katieruschman
Recommend Dealer
Yes
Sep 12, 2023 -

Kerry Toyota responded

Katie, we do apologize for your recent experience and will use this as an opportunity to improve.

September 10, 2023

They are always both friendly and professional. Always respond to any concerns that I might have. More

by CBROWN67
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor, Greg Siegmundt, Ben Coutermarsh
Sep 12, 2023 -

Kerry Toyota responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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