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Kerry Toyota

Florence, KY

4.7
1,786 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,786 reviews

July 14, 2023

Great service, the team does a wonderful job. But it takes too long for a routine oil change More

by michael@midwestultrasound.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Taylor
Jul 17, 2023 -

Kerry Toyota responded

Hi, thank you so much for the positive review and feedback.

July 14, 2023

My appointment was at 8:30 I wasn't told on the phone that I had to wait with my car because they would need my phone to check the CarPlay when they were finished so I was having my niece pick me up to g More

by BOBBIE_LYNN88
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cady
Jul 17, 2023 -

Kerry Toyota responded

Bobbie, please give our service manager a call at your earliest convenience.

July 13, 2023

Great communication from start to finish whenever I have a service need. Very friendly and professional. More

by bratvg2473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Jul 14, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

July 13, 2023

Had three issues, navigation wasn't updated, coolent level was so low, couldn't see level in radiator and nothing in overflow tank and spark plugs left under hood. More

by mark.holtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy Hand
Jul 17, 2023 -

Kerry Toyota responded

Mark, please give our service manager a call at your earliest convenience.

July 12, 2023

Brandon was great, he answered all my questions and when needed gave his opinion on my car issues. Rental division was also superb, just a all around great job. More

by JETHROBUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Brandon Cady
Jul 12, 2023 -

Kerry Toyota responded

Wow, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

July 12, 2023

The salesman Tony was great, friendly, knowledgeable and professional! Overall a great experience! The dealership was excellent fixed minor issues and I was very pleased! More

by KYDIVA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Porchia, Mark Williams
Jul 12, 2023 -

Kerry Toyota responded

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

July 12, 2023

Got the car I wanted and told me all about it Devin was excellent would buy from him a gain More

by DHUFFMAN2
Recommend Dealer
Yes
Employees Worked With
Devin Bruns
Jul 12, 2023 -

Kerry Toyota responded

Hi, we are very happy we could provide you with a positive experience! Congratulations on your new vehicle!

July 11, 2023

Efficient and prompt checking me in at appointment time. Excellent explanation of work done at checkout More

by LGERNST
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Siegmundt
Jul 11, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

July 11, 2023

They let you know what service they do to your car keep you in touch More

by vaterd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Crowe, Deborah Miller
Jul 12, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

July 11, 2023

Stacie the service tech did outstanding job you should reward her thanks she really a professional More

by RPERONELLI1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacie Hand
Jul 12, 2023 -

Kerry Toyota responded

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

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