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Kerry Toyota

Florence, KY

4.7
1,781 Reviews

6050 Hopeful Church Rd

Florence, KY

41042

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Showing 1,781 reviews

July 05, 2023

Always great I always have a great experience at florence They are the best of the best More

by 0414barajas
Recommend Dealer
Yes
Jul 07, 2023 -

Kerry Toyota responded

Hi there, we are very happy to have provided you with such a positive experience!

July 04, 2023

They were on time and very reasonably priced. I have nothing but good things to say. More

by Teibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Canter, Brandon Cady
Jul 05, 2023 -

Kerry Toyota responded

Teibel, Thank You for this wonderful review!

July 04, 2023

They always do a fantastic job! Shout out to Ben and Brandon! I’m a Kerry customer for life More

by AMFMRDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cady, Ben Coutermarsh
Jul 05, 2023 -

Kerry Toyota responded

Thank You for this wonderful review!

July 04, 2023

I have bought three cars from this dealership and have had mostly positive interactions with employees. Lost respect for them after the last visit. The thing that angers me the most is why I was charged f More

by TLEWIS206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Cady
Jul 11, 2023 -

Kerry Toyota responded

TLEWIS206, We asked for you to respond with your contact details privately and have yet to hear back from you.

July 03, 2023

Everything went great except for when Mike Svach from finance tried to scam us into Gap insurance after being told we didn't want it. Next time listen to the customer and what the customer wants instead More

by BRADBEVERLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Svach, Brian Haywood
Jul 05, 2023 -

Kerry Toyota responded

Thank You for sharing your experience and feedback as we are always looking for ways to improve.

July 02, 2023

I received excellent customer service from Kerry Toyota service department . The Employees were Very friendly and professional. Their customers waiting lounge was very clean and comfortable. More

by WWW.DNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
Jul 03, 2023 -

Kerry Toyota responded

Thank You for your kind words and this wonderful review!

July 01, 2023

I received prompt and courteous service. I was impressed by the service technician who personally demonstrated the features on the car before I drove it off the lot. He was outstanding at More

by URSO44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dewey Cottingham, Micah Arrowood, Chandler Yeary
Jul 03, 2023 -

Kerry Toyota responded

URSO44, Thank You for your kind words and this wonderful review!

July 01, 2023

Any questions or concerns I have had are answered and promptly taken care of. I appreciate that very much. Everyone I have dealt with has been on top if their game. More

by hrsouder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Knezic, Greg Siegmundt, Ben Coutermarsh
Jul 03, 2023 -

Kerry Toyota responded

hrsouder, Thank You for your kind words and this wonderful review!

July 01, 2023

Took too long and did not fix tire pressure light issue. Also had to put key back together properly, Not sure why key was messed with. Also came back with several items I’m not sure I needed. Would be he More

by gentry3010-home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Jul 05, 2023 -

Kerry Toyota responded

Thank You for your feedback as we are always looking for ways to improve.

July 01, 2023

Best time I ever had at a car dealership. Ryan was great! Love my car More

by Heyjudes1968
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Svach, Ryan Richardson
Jul 03, 2023 -

Kerry Toyota responded

Heyjudes1968, Thank You for your kind words and this wonderful review!

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