Kerry Toyota
Florence, KY
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Very professional. Explain everything. I can get in in a timely manner. I feel very confident that the work is being done right the first time. Explain everything. I can get in in a timely manner. I feel very confident that the work is being done right the first time. More
Couldn't be happier with the service and the helpfulness, not only for the normal things like oil change, etc., but when you have a problem, there are people who are helpful, knowledgeable and willing to go not only for the normal things like oil change, etc., but when you have a problem, there are people who are helpful, knowledgeable and willing to go the extra mile to help solve your problem. Thanks to all who have helped me over the years. Thanks to Greg and Eddie for my most recent problem. More
The staff is very professional and helpful Greg help me safe some money on my visit to Toyota. He was very helpful. safe some money on my visit to Toyota. He was very helpful. More
Very helpful and friendly. went out of their way to be accommodating. Kept us up to date regarding the arrival of our vehicle. Great experience went out of their way to be accommodating. Kept us up to date regarding the arrival of our vehicle. Great experience More
Not much effort, if any, put into finding a slow A/C leak. In fairness, computer systems were down and tech may have not even known of the true issue. Camera on car showed the car was in the stall less leak. In fairness, computer systems were down and tech may have not even known of the true issue. Camera on car showed the car was in the stall less than 8 minutes while tech spent time checking air pressure in the tires and filling out paper work. This allowed about 2 minutes to check the A/C for a leak. Camera never showed the hood being opened. As an old, former NIASE certified mechanic, I'll let this one go. The car is 18 years old and I'll just get it recharged on an annual basis instead of spending thousands on replacing any suspected components. Besides, this was a free inspection so I can't really complain. Carry on! More
First class Staff & Service. Accurate diagnosis. Proactive. Communicative. Reasonable pricing. Clean, professional accommodations for waiting customers whether quiet space t Accurate diagnosis. Proactive. Communicative. Reasonable pricing. Clean, professional accommodations for waiting customers whether quiet space to read or work off site as well separate open area to engage with other customers, watch TV or just chill. More



