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Key Acura of Atlantic City - Service Center

Egg Harbor, NJ

4.8
277 Reviews

277 Reviews of Key Acura of Atlantic City - Service Center

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October 01, 2023

I stopped using this dealership when it was Boardwalk Acura because of a bad experience. Due to the need to replace a damaged tire Key Acura was the only one that could help me that same day. I didn’t kn More

by bobg74095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (sorry if spelled wrong) she is the best
September 30, 2023

Not good service at all. .parts not available they said 1 weeks but more than 2 months More

by ARIFLEMON945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocco A. Amato Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Key Acura of Atlantic City responded

Please feel free to contact me directly at 908-905-7341 so I can help resolve your issue. Without your name or any other information, I won't be able to help you. My apologies for a parts delay. I will do my best to assist you once you provide me with more details.

September 30, 2023

Everyone goes out of their way for excellent service. I had an issue n Rocco immediately solved n christian in service is definitely an asset polite courteous n goes above n beyond More

by DEVANDELIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco A. Amato Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian in service
Sep 30, 2023 -

Key Acura of Atlantic City responded

Thank you for the kind words. We appreciate your business.

September 28, 2023

My service advisor Aquila couldn’t be any nicer or more helpful. She is always very professional and knowledgeable in assisting me in maintaining our MDX More

by Mdx2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Service Department
September 28, 2023

Service advisor very professional Kept me informed throughout While waiting a sales rep politely asked if he could help. We had a friendly chat about the MDX and other features More

by JFDENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Pleydle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Aquila is the best! ! She is very accommodating and personable. She is an asset to your company. More

by SUZ.RICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila Evans
September 27, 2023

Very professional and a very friendly with customers by far best dealership in the area More

by fernando_daniel5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Diana
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

I bought a new battery at the dealership. Went home. That nite my car wouldn’t start. I went to hardware store for new batteries for my key fobs Hope no more calling AAA More

by lynnekup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Acqulia Evans service
September 26, 2023

Always pleasant phone service not so good hard zo get thru service depth rep always have to leave a message More

by joker62151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aquila evans
September 26, 2023

I waited an hour and 40 mins for an oil change, which was fine but was charged extra for using a credit card. I don’t agree with that practice so I probably won’t be coming back. Other than that the everythi More

by sam.simon9015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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