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Key Acura of Atlantic City - Service Center

Egg Harbor, NJ

4.8
257 Reviews

257 Reviews of Key Acura of Atlantic City - Service Center

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May 18, 2022

Appreciate the consult in advance of repairs needed, and updates on progress, and the one-time delivery. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila
May 23, 2022 -

Key Acura of Atlantic City responded

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

April 06, 2022

They took me on time and finished on time. Woman writing me up was very courteous snd professional. One of my better visits of all time More

by Petestony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Apr 11, 2022 -

Key Acura of Atlantic City responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

February 14, 2022

We have bought two cars from Boardwalk and all our service is done here. Aquila in service dept is fantastic, she makes sure everything is done right every time. More

by dianalucca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila, Christian
Feb 15, 2022 -

Key Acura of Atlantic City responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 23, 2022

There customer service is second to none! There work is excellent! All around I give this dealships service department 10’s across the board. More

by Solocam11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hall
Jan 26, 2022 -

Key Acura of Atlantic City responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

October 21, 2021

Great place and Ms. Evans is always a delight when I take my care there for service. She always makes my experience enjoyable. 5 star More

by Diggadigga33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila Evans
Oct 22, 2021 -

Key Acura of Atlantic City responded

Thank you for your kind words for Evans! We thank you for your business and look forward to your next visit!

September 24, 2021

I take both my Acura’s here for service. Aquila my service consultant is extremely helpful and knowledgeable. She’s the best! The service technicians are excellent and have been keeping my cars in top More

by Justin
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aguila, R. Sobieraj
Sep 28, 2021 -

Key Acura of Atlantic City responded

Thank you, Justin, for your kind words for Aquila! We are very happy to hear that we were able to provide you with an excellent service experience! We thank you for your business and look forward to your next visit!

September 19, 2021

The service area is shabby for a luxury brand. There is no way to communicate with the service team because their phone system haa been out for weeks. A call to the GM never was returned. Boardwalk Honda More

by Cbrnedoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila Evans
Sep 22, 2021 -

Key Acura of Atlantic City responded

Thank you for your feedback about your service experience and the lack of communication you have encountered because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Joseph Viviani General Manager JViviani@Group1Auto.com

September 19, 2021

I had oil change at this dealership and am disappointed as they have overcharged, oil change (synthetic) cost 69.99 while they charged me 118.38. when i asked why so much, reply was their price has gone up More

by nshah45
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aquila Evans
Sep 19, 2021 -

nshah45 responded

Need reply to this mail.

Oct 05, 2021 -

nshah45 responded

You have not replied about my complain,, should I contact corporate office?This is Narendra Shah phone 609 8927025

Oct 05, 2021 -

Key Acura of Atlantic City responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Joseph Viviani General Manager JViviani@Group1Auto.com (609) 428-4475

September 13, 2021

Service is excellent. Aquila is highly competent at her job and professional. Waiting room was better before. Now there only water and coffee. More

by Mariebelv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila
Sep 15, 2021 -

Key Acura of Atlantic City responded

Thank you for your feedback! We're pleased to hear you had an excellent service experience with Aquila!

August 27, 2021

My service rep Aquila is the best ! I would highly recommend boardwalk Acura. My only suggestion is having outdoor seating and requiring masks as we are in the middle of a pandemic ! More

by Acura driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aquila Evans
Aug 31, 2021 -

Key Acura of Atlantic City responded

Thank you for your kind words and suggestion! We thank you for your business and look forward to your next visit!