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Key Acura of Atlantic City - Service Center

Egg Harbor, NJ

4.8
275 Reviews
Call Service Center (908) 905-7400

275 Reviews of Key Acura of Atlantic City - Service Center

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April 24, 2024

2nd time getting a car from this dealership . Great service great vehicle . Always nice having dave as your salesman . More

by NICK.VELIZ0597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco A. Amato Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 23, 2024

I wish to personally acknowledge Alex Medina for a service that exemplifies Key Acura “The care place for customer service!” totally worth the drive in South Jersey Shore! Please continue Alex and Key More

by JGALAN1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Medina/parts and services.
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Helpful
April 19, 2024

The service department is very accommodating and solution focused. They are kind and attentive to my concerns. More

by JON.RIVERA.85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco A. Amato Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Diana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Pleydle
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Key Acura of Atlantic City responded

Thank you for the kind words. Our KEY ACURA team always does our best to make our clients feel special. Mr Rivera you are a true VIP and part of the KEY family.

Helpful
April 19, 2024

Very satisfied. No problems scheduling for an appointment. Service advisor is pleasant. Able to pick up car as scheduled. More

by AHOCBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (Service advisor) is accommodating & pleasant
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Apr 23, 2024 -

Key Acura of Atlantic City responded

Thank you for your business and the kind words.

Helpful
April 19, 2024

As soon as the part arrived, I got a call, scheduled the appointment for the next day, and fixed it while I waited. Thanks for the prompt attention. More

by SRINI_MANDALAPU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexadria
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Apr 23, 2024 -

Key Acura of Atlantic City responded

Thank you for your kind words and your continued business.

Helpful
April 18, 2024

Great service. I enjoy coming there to get my cars service.have a bless day at work. More

by RODA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dandre Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Key Acura of Atlantic City responded

We appreciate your business as a valued client.

Helpful
April 18, 2024

Quick turnaround. Everyone was very professional! Thanks for all of your help everything was seamless. More

by HAWAII-BOUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dandre Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 17, 2024

Alex and Marty were fantastic and very polite and professional. They took care of everything. More

by LARRY110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Marty from service
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Helpful
April 17, 2024

Service and service girl Alex were great. Entrance off highway was terrible and parking was brutal with that curb island ? More

by LOUZUNIN.C21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, service rep girl
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Apr 23, 2024 -

Key Acura of Atlantic City responded

Thank you for the kind words. Alex is a ROCKSTAR. We are constantly working on the parking situation, and it will be improved soon.

Helpful
April 12, 2024

Did not clean front passenger area. The old cover from last time car was there was not removed. It was still dog-eared. More

by HERVEY.DANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Apr 23, 2024 -

Key Acura of Atlantic City responded

Unfortunately, our complementary car wash is there to help maintain your vehicle's cleanliness. When it's the only time the vehicle is being cleaned it tends to be a much larger job than normal. Feel free to speak to service about setting up a full detail appointment for your vehicle in the future. I'm sure the detail crew will give you a super deal.

Helpful
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