Key Acura of Portsmouth

Purchased a new car First time at Key Acura of Portsmouth. I was greeted immediately upon entering and was asked about my purchase. Very relaxed atmosphere and stress fre First time at Key Acura of Portsmouth. I was greeted immediately upon entering and was asked about my purchase. Very relaxed atmosphere and stress free experience. I purchased a new Acura RDX A-Spec. This car has many features my other car didn’t have. The entire process was so easy and enjoyable. Thanks John Rydin for making me a believer in stress free car shopping. More

Routine Oil Change Good service. I go here routinely. Would prefer detailed break down of costs for A1 service which was listed as oil and filter change, tire rotation a Good service. I go here routinely. Would prefer detailed break down of costs for A1 service which was listed as oil and filter change, tire rotation and balance two front tires, and multi-point inspection. More

Terrific Job Every time my husband and I go to Key Acura we are well taken care of. Amanda Wickert makes us feel so much like valued customers and Joe Heidinger e Every time my husband and I go to Key Acura we are well taken care of. Amanda Wickert makes us feel so much like valued customers and Joe Heidinger explained very well what was done to repair the problem we had. When this business was owned by Prime we were seriously looking for another dealership, but since Key has come on the scene we are happy to bring our Acuras in. More

Management saved the day Pulled in with my new RDX that had just lost wifi and sirius. Service counter folks told me it could be a while (weeks) before my car was fixed. Th Pulled in with my new RDX that had just lost wifi and sirius. Service counter folks told me it could be a while (weeks) before my car was fixed. They claimed it needed a software fix that was as yet unavailable from Acura. I got John Rydin and Amanda Wickert involved and within 20 mins my car was repaied and I was on my way. (without a wifi update) Thanks to them both and you probably have a teachable moment for the front desk folks. More

Very Pleasant Experience This was a recall repair and everyone was excellent to deal with. I have an older Acura and will be trading up in the near future and would certainly This was a recall repair and everyone was excellent to deal with. I have an older Acura and will be trading up in the near future and would certainly travel to this dealership . More

Very satisfied No nonsense, fair trade-in value, fair price, and worked with me to get me into the car I wanted. The dealer and Michael and John specifically provid No nonsense, fair trade-in value, fair price, and worked with me to get me into the car I wanted. The dealer and Michael and John specifically provided exceptional customer service. In addition the dealer had more car options then most Acura dealers, got exactly what I wanted right off the lot. Silver with espresso leather and dark rims in a tech package. The dark blue is real nice too. More

got it done They got it all done in a timely manner and delivered car back to me. I loved that you delivered car back. In past you have asked what would mak They got it all done in a timely manner and delivered car back to me. I loved that you delivered car back. In past you have asked what would make it a 10. You used to wash the car when it went in for service. Facility is not as nice as North hampton. More

Very accommodating We came in on a Friday at closing tile (unbeknownst to us) and the salesman was great with us. We never felt rushed. We test drove the car that night We came in on a Friday at closing tile (unbeknownst to us) and the salesman was great with us. We never felt rushed. We test drove the car that night and then several other males over the next week. We ended up deciding on Key because we liked the product, financing options and the peverall experience we had with sales. I would go back or recommend a friend to go. More

Great service Rawle and Mike D. were wonderful! Quick, smooth process and all of my questions were answered with honesty. I had a great experience- great value for Rawle and Mike D. were wonderful! Quick, smooth process and all of my questions were answered with honesty. I had a great experience- great value for trade in and great price on my new wheels! More