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Key Acura of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
222 Reviews
At Key Acura of Reno, your satisfaction is our top priority. We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens. Visit us today and see how easy car buying can be—experience the Key difference!
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11550 S Virginia St

Reno, NV

89511

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Showing 222 reviews

May 27, 2026

Second time brining it in for an oil change and I’m very satisfied. I like that they’re friendly and not pushy when suggesting future service needs. More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 27, 2026 -

Key Acura of Reno responded

We appreciate you returning for your Lexus oil change. We’re glad our team was friendly and that our suggestions felt informative rather than pushy. We look forward to supporting your future service needs. Experience the Key Difference

May 26, 2026

Thank for helping me find a great vehicle! It was great to see some familiar faces More

by Bugbugnv7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lennox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Sullivan, Tom Cheers
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May 26, 2026 -

Key Acura of Reno responded

We're thrilled David could assist you in finding your Volkswagen Tiguan. It was our pleasure to reconnect with familiar faces. Enjoy your new ride! Experience the Key Difference

May 26, 2026

Excellent service. I even got my car washed when my car was info the first service. Waiting room is very comfortable with great snacks. More

by Deloresmelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Key Acura of Reno responded

We appreciate you choosing Acura for your MDX’s first service. It’s great to hear the complimentary wash and the comfy waiting area with snacks made your visit more enjoyable. Ethan will be delighted to know you had such a positive experience. Experience the Key Difference

May 25, 2026

Very friendly staff, treat me as a customer should be treated. I bought a car from them last year and they remembered my fiancé and I when we walked in the door. More

by DESIREE98VILLAREAL
Recommend Dealer
Yes
Employees Worked With
Tom Sullivan
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May 25, 2026 -

Key Acura of Reno responded

Thank you for sharing how welcoming our staff was and for noting that we remembered you and your fiancé. It’s wonderful to see the connection from last year’s Camry purchase, and we look forward to assisting with any Toyota needs ahead. Experience the Key Difference

May 23, 2026

He Helped me find a an amazing car in my price range and I'll definitely be doing more business with you guys in the future More

by TYQUAN562NEELY
Recommend Dealer
Yes
Employees Worked With
Derrick
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May 23, 2026 -

Key Acura of Reno responded

It’s wonderful to know you found a used Hyundai Kona that fits your budget. We look forward to helping you again whenever you’re ready for your next vehicle. Thank you! Experience the Key Difference

May 23, 2026

I love going to Key Acura. I am always happy with the service for my car and me. More

by lynnspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Goade (5 stars)
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May 23, 2026 -

Key Acura of Reno responded

We’re delighted you enjoy your visits and feel well taken care of when bringing in your Lexus RX 350. Thank you for trusting us and we look forward to assisting you again. Experience the Key Difference

May 23, 2026

Very nice Great services and less waiting time Great coffee and snacks Will be back again More

by YITINGKAO1974
Recommend Dealer
Yes
Employees Worked With
Jayson Goade
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May 23, 2026 -

Key Acura of Reno responded

Delighted to hear your Acura MDX service visit was efficient and that you enjoyed the coffee and snacks. Thank you for the positive feedback. We look forward to welcoming you back. Experience the Key Difference

May 22, 2026

I had an amazing car buying experience with Asa at Key Acura! The process was fast and there was no pressure to purchase. Asa was extremely patient and very knowledgeable and gave me great advice when dec More

by Sunbummie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lennox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Noriega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smartt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Key Acura of Reno responded

It’s wonderful to hear Asa made your Mitsubishi Outlander purchase fast and pressure-free. We’re glad the financing team secured your approval on the spot and that Asa’s advice helped you decide. We look forward to welcoming you back for your next vehicle. Experience the Key Difference

May 22, 2026

Ethan was great. Explained everything clearly and told us what to expect next time we visit and what needs to be done and why because of mileage. I now know what we More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2026 -

Key Acura of Reno responded

It’s wonderful to hear Ethan provided clear explanations of your Acura MDX’s maintenance needs and outlined what to expect on your next visit. We look forward to assisting you at your upcoming appointment. Experience the Key Difference

May 22, 2026

Cody is amazing 10/10! I never have a problem with the service team! New guy, Jason, super friendly and nice. More

by CYNTHIA.ABIFADEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Key Acura of Reno responded

Thank you, Cynthia, for sharing your experience with us! We're happy to hear it went well with Cody and Jason! We truly appreciate your feedback. Experience the Key Difference

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