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Key Acura of Reno
Reno, NV
237 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 237 reviews
June 06, 2026
Reliable, responsible, prompt, and meets expectation. Good source of information about our cars and their future. Good source of information about our cars and their future. More
by WHKIRBYNV
Verified CustomerEmployees Worked With
June 06, 2026
Everyone was very courteous and took good care of my car and let me know what you expect for repairs in the future and let me know what you expect for repairs in the future More
by s_poiser
June 06, 2026
Your service department and Ethan were wonderful. Worked with me the entire way. Thank you Worked with me the entire way. Thank you More
by Dkam5354
June 05, 2026
They got my car in quickly and plugged my tire. I was back on the road with minimal downtime. Thank you! I was back on the road with minimal downtime. Thank you! More
by Laura
Employees Worked With
June 04, 2026
Always accommodating. Prompt and thorough. Waiting area m is excellent and the staff are super friendly! Prompt and thorough. Waiting area m is excellent and the staff are super friendly! More
by s_commuri
June 02, 2026
The service at Keys Acura of Reno was great! I didn't get jerked around and was out of there 8n a releasonalble time. That Asa fellow is the best! I didn't get jerked around and was out of there 8n a releasonalble time. That Asa fellow is the best! More
by ADRIANNORIEGA67
Employees Worked With
June 01, 2026
Cody was disorganized and quoted me someone else's bill. I used to have a great experience at the dealership but it's going downhill. I used to have a great experience at the dealership but it's going downhill. More
by PHYLLISB26
May 30, 2026
Timely and courteous. I arrived a few minutes early and Cody told me it would be about an hour or so. I said that's perfect. And they were done in less than an hour thank I arrived a few minutes early and Cody told me it would be about an hour or so. I said that's perfect. And they were done in less than an hour thank you thank you. More
by MARTINGANDERSON101
May 29, 2026
It's clean and comfortable. The representatives I have met have all been very professional. They get the car's service done in a timely manner. The representatives I have met have all been very professional. They get the car's service done in a timely manner. More
by nancysalm
Employees Worked With
May 28, 2026
Great experience both Denise and Kitt also Sean were really great to work with friendly and knowledgeable really great to work with friendly and knowledgeable More
by hjrnate1
