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Key Acura of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
196 Reviews
At Key Acura of Reno, your satisfaction is our top priority. We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens. Visit us today and see how easy car buying can be—experience the Key difference!
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11550 S Virginia St

Reno, NV

89511

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Showing 196 reviews

May 02, 2026

It was great. .. They wasted no time in finding me a vehicle the bank would approve. It's a great start for me after the divorce More

by FREDERICKYOTTER
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Dillard
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May 03, 2026 -

Key Acura of Reno responded

Thank you for letting us assist with financing your Mitsubishi Outlander Sport. Ethan and our team are glad we could secure approval swiftly and support your fresh start. Enjoy the ride as you move forward. Experience the Key Difference

May 02, 2026

Tyler and eve everyone there were great help and made it so easy to get a new car from them, will definitely go back once I consider upgrading More

by BHERNANDEZ0599
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Key Acura of Reno responded

Thank you for the kind words for Tyler and our team! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Key Acura of Reno. Experience the Key Difference

May 02, 2026

No pressure sales pitch, very knowledgeable about Acura vehicles and helpful in choosing the right model for the buyers needs. More

by JANETTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kitt Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley McNeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Smartt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Key Acura of Reno responded

Thank you for highlighting our team’s attentive and informative approach to helping you find the right MDX. We’re glad the sales process felt pressure-free and that our Acura expertise was useful. Congratulations on your new MDX, and we look forward to assisting you again. Experience the Key Difference

May 01, 2026

Great Love doing business with them, they always take great care of us Great experience More

by Michael34
Recommend Dealer
Yes
Employees Worked With
Asa
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May 01, 2026 -

Key Acura of Reno responded

Thank you for the fantastic rating! We’re delighted our team consistently took great care of you and that you’re enjoying your used Acura MDX. Please let us know whenever we can assist you again. Experience the Key Difference

April 30, 2026

Positive, focused, reliable, good sense of humor, flexible, fluid communication and patient. These are a few characteristics I use in describing Ethan and the three years working with him. He always More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2026 -

Key Acura of Reno responded

It’s wonderful to hear Ethan’s reliability, patience, and clear communication have made your Acura RDX service smooth over the past three years. Thank you for entrusting us with your vehicle and for sharing your gratitude. Experience the Key Difference

April 30, 2026

Really happy with the new service team. They listen and care about what the customer cares about. More

by luvrush
Recommend Dealer
Yes
Employees Worked With
Cody Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Zimmerman
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Apr 30, 2026 -

Key Acura of Reno responded

Thank you for sharing your experience and for trusting us with your Acura ZDX. Cody and our service team are glad their attentive approach resonated with you and look forward to assisting you again. Experience the Key Difference

April 29, 2026

Very clean. Well organized. Had water and cookies!!!! Cody greeted me by name when I walked in the door. More

by MJDCAD
Recommend Dealer
Yes
Employees Worked With
Cody Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Zimmerman
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Apr 30, 2026 -

Key Acura of Reno responded

Delighted to hear you found our facility inviting and enjoyed the refreshments. Cody enjoyed welcoming you by name, and we’re glad your Acura service visit went smoothly. Thanks for sharing your experience. Experience the Key Difference

April 28, 2026

It was great as always. All three service advisors were courteous and helpful. Jason did a great job at explaining what other services my car needed and was on the money wit More

by yosweet180
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 28, 2026 -

Key Acura of Reno responded

It’s wonderful to know our service team provided courteous and helpful guidance for your Acura MDX. We’re glad the timing matched your expectations. Thank you for choosing us again. Experience the Key Difference

April 27, 2026

They were very helpful when I needed my car fixed. I appreciated them getting in. More

by M.G.ARTEAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2026 -

Key Acura of Reno responded

We’re glad Ethan and the service team could accommodate your Acura RDX repair promptly. Thank you for trusting our service department and we look forward to assisting you again. Experience the Key Difference

April 27, 2026

I got a ride to work without waiting, and for my return ride, Ethan took the time to pick me up because he couldn't get another driver. More

by amynicolewebber
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Dillard
Report | Print
Apr 27, 2026 -

Key Acura of Reno responded

Thank you for the five-star review. We’re glad you didn’t have to wait for your morning shuttle and that Ethan personally ensured your return ride. We appreciate your trust in Acura and look forward to assisting you again. Experience the Key Difference

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