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Key Acura of Reno
Reno, NV
224 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 224 reviews
May 22, 2026
Ethan was great. Explained everything clearly and told us what to expect next time we visit and what needs to be done and why because of mileage. I now know what we Explained everything clearly and told us what to expect next time we visit and what needs to be done and why because of mileage. I now know what we need to do next visit. Appreciate the up front communication. More
by Oscar
Verified CustomerEmployees Worked With
May 22, 2026
Cody is amazing 10/10! I never have a problem with the service team! New guy, Jason, super friendly and nice. I never have a problem with the service team! New guy, Jason, super friendly and nice. More
by CYNTHIA.ABIFADEL
Employees Worked With
May 22, 2026
Buying a car is never a quick process I guess. I was trading in a car and paying cash for the difference and yet it took hours. However, Tom Sullivan was very nice to work with and stayed and tal I was trading in a car and paying cash for the difference and yet it took hours. However, Tom Sullivan was very nice to work with and stayed and talked to me while all the wheels were turning. He could have shuffled me off to sit and wait but he did not. That was greatly appreciated. More
by lhouse17
Employees Worked With
Other Employees :
Tom Sullivan was a pleasure to work with. I feel he understood my needs and helped make it happen
May 21, 2026
Friendly staff that goes the extra mile to help you with your new Acura purchase. your new Acura purchase. More
by R Smith
May 20, 2026
He was prompt and forward with realistic expectations. Stop texting me as I said what I have had to say. Stop texting me as I said what I have had to say. More
by IVAJOSH
May 18, 2026
The group in this dealership is amazing. I went in knowing exactly what I wanted and got it exactly at the price point I wanted to pay monthly. They went above and beyond and managed to do t I went in knowing exactly what I wanted and got it exactly at the price point I wanted to pay monthly. They went above and beyond and managed to do the impossible to help me! I appreciate them so much and I will def recommend them to anyone who wants to purchase an Acura in the future. Thank you! More
by AMY.DODSON
May 16, 2026
The place was clean and the people I had final contact with were great including the service department. My initial contact was okay at first then it fell apart. Derek, Sean, and Kitt were fantastic and r with were great including the service department. My initial contact was okay at first then it fell apart. Derek, Sean, and Kitt were fantastic and really were able to complete my sale in a very professional manner. A shout out to those three! More
by kathydellwardt
Employees Worked With
Other Employees :
Derek - new sales person
May 13, 2026
To it was great, they really listened to what I wanted in a vehicle. The car deal worked out for both parties, the seller and the buyer! Thanks again! a vehicle. The car deal worked out for both parties, the seller and the buyer! Thanks again! More
by DAVIDNELSON42
Employees Worked With
Kitt, David and Denise
May 13, 2026
He took care of my car issue quickly and professionally! Great job, Ethan! I will be back for future services. Thanks again! Great job, Ethan! I will be back for future services. Thanks again! More
by DAVIDNELSON42
May 12, 2026
Constant clear communication. Zero pressure. Unbelievable Would definitely recommend for future sales. Asa is a no xx straight shooter who values honesty Zero pressure. Unbelievable Would definitely recommend for future sales. Asa is a no xx straight shooter who values honesty More
by CARL.D.PERKINS
Employees Worked With
Asa
