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Key Acura of Reno
Reno, NV
224 Reviews
At Key Acura of Reno, your satisfaction is our top priority.
We're committed to helping you find the right vehicle at the right price—without pressure, hassle, or confusion. Our transparent sales process is designed with your comfort in mind, providing clear, honest information every step of the way. From the moment you walk in, you'll experience exceptional service, competitive pricing, and a team that truly listens.
Visit us today and see how easy car buying can be—experience the Key difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 224 reviews
April 17, 2026
My first experience here. Everyone was super professional and easy to work with. The repairs on my car were noticeable and priced right. They even offered round trip transport Everyone was super professional and easy to work with. The repairs on my car were noticeable and priced right. They even offered round trip transportation to my job. I’ll definitely be back. More
by rdafrancis
Verified Customer
April 15, 2026
I hate that my car needed repair, but Ethan was great to help and went the extra mile to ensure my repairs were mostly covered by my warranty! help and went the extra mile to ensure my repairs were mostly covered by my warranty! More
by JULIEROWAN
April 11, 2026
Great service Was able to get my vehicle in last minute and for a great price. Will be coming back and for a great price. Will be coming back More
by TEABREIG
April 09, 2026
This is my 4th Leased MDX and I've always had superior customer service in both sales and service. This service call was for a transmission issue I experienced in Los Angeles. The Tustin dealer were nice customer service in both sales and service. This service call was for a transmission issue I experienced in Los Angeles. The Tustin dealer were nice but didn't appreciate my situation. I took a chance to make it back to Key Acura. I made my appointment with James who totally understood my issue making my appointment first thing Monday morning. The problem was diagnosed I was given a loaner car and car fixed within 48 hours. Everything was Great. More
by Shanetalbot1774
April 08, 2026
5 Service Advisor Ethan and his associate were very helpful and knowledgeable. The technician service on my car was completed professionally. I received a complete detailed invoice as well as an explan helpful and knowledgeable. The technician service on my car was completed professionally. I received a complete detailed invoice as well as an explanation of the services completed. Great service and experience. Thank you! More
by lynn.hayden
April 08, 2026
James Duggan is great and very thorough explaining things. Great experience for the first time it with Acura service things. Great experience for the first time it with Acura service More
by hondalover
April 08, 2026
Very timely and professional. The shuttle driver was very nice, courteous and timely. Thank you The shuttle driver was very nice, courteous and timely. Thank you More
by Cpjunior8
April 04, 2026
Ethan was great. He answered my questions thoroughly and provided information without being pushy. I was surprised to receive a complimentary oil change and checkup f He answered my questions thoroughly and provided information without being pushy. I was surprised to receive a complimentary oil change and checkup for my RDX. At first I was skeptical that it was just to sell me on additional services but Ethan was great. He simply let me know it was about time to look into tires and provided his recommendations but was never pushy. More
by TERINE.HIGA
April 04, 2026
Quick, reliable, trusting service! And they are always able to accommodate me last minute since I travel from a distance. And they are always able to accommodate me last minute since I travel from a distance. More
by gparrish111
April 03, 2026
Courteous greeting Comfortable waiting area with internet Flawless execution to resolve the issue, and I was on my way in under an hour. Flawless execution to resolve the issue, and I was on my way in under an hour. More
by trgurgui
