Ethan was great.
Explained everything clearly and told us what to expect next time we visit and what needs to be done and why because of mileage. I now know what we
Explained everything clearly and told us what to expect next time we visit and what needs to be done and why because of mileage. I now know what we need to do next visit. Appreciate the up front communication.
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by Oscar
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2026 -
Key Acura of Reno responded
It’s wonderful to hear Ethan provided clear explanations of your Acura MDX’s maintenance needs and outlined what to expect on your next visit. We look forward to assisting you at your upcoming appointment.
Experience the Key Difference
He was prompt and forward with realistic expectations.
Stop texting me as I said what I have had to say.
Stop texting me as I said what I have had to say.
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by IVAJOSH
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Dillard
May 21, 2026 -
Key Acura of Reno responded
Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!
Experience the Key Difference
He took care of my car issue quickly and professionally!
Great job, Ethan! I will be back for future services. Thanks again!
Great job, Ethan! I will be back for future services. Thanks again!
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by DAVIDNELSON42
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Dillard
May 13, 2026 -
Key Acura of Reno responded
Thanks for sharing your feedback. We’re happy Ethan took care of your Ford efficiently and professionally and look forward to helping with future service.
Experience the Key Difference
Trustworthy, honest.
I know when I go there I will be taken care of and treated fairly.
I know when I go there I will be taken care of and treated fairly.
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by KIIMMKB
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2026 -
Key Acura of Reno responded
We’re grateful you trust our team with your Acura MDX. It’s wonderful to know you felt taken care of and treated fairly. Thank you for sharing your experience, and we look forward to helping you again.
Experience the Key Difference
It was great.
.. They wasted no time in finding me a vehicle the bank would approve. It's a great start for me after the divorce
.. They wasted no time in finding me a vehicle the bank would approve. It's a great start for me after the divorce
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by FREDERICKYOTTER
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Dillard
May 03, 2026 -
Key Acura of Reno responded
Thank you for letting us assist with financing your Mitsubishi Outlander Sport. Ethan and our team are glad we could secure approval swiftly and support your fresh start. Enjoy the ride as you move forward.
Experience the Key Difference
Positive, focused, reliable, good sense of humor,
flexible, fluid communication and patient. These are a few characteristics I use in describing Ethan and the three years working with him. He always
flexible, fluid communication and patient. These are a few characteristics I use in describing Ethan and the three years working with him. He always provides a friendly and personalized greeting. Ethan has been a great resource to me in a variety of capacities i.e.- thorough explanation of an issue and resolution, scheduling services, ordering parts, and connecting me with outside contractors.. no matter the situation, Ethan will find the way and always in the kindest fashion. He is truly a good person and I am very grateful.
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by frank
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2026 -
Key Acura of Reno responded
It’s wonderful to hear Ethan’s reliability, patience, and clear communication have made your Acura RDX service smooth over the past three years. Thank you for entrusting us with your vehicle and for sharing your gratitude.
Experience the Key Difference
They were very helpful when I needed my car fixed.
I appreciated them getting in.
I appreciated them getting in.
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by M.G.ARTEAGA
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2026 -
Key Acura of Reno responded
We’re glad Ethan and the service team could accommodate your Acura RDX repair promptly. Thank you for trusting our service department and we look forward to assisting you again.
Experience the Key Difference
I got a ride to work without waiting, and for my return
ride, Ethan took the time to pick me up because he couldn't get another driver.
ride, Ethan took the time to pick me up because he couldn't get another driver.
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by amynicolewebber
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Dillard
Apr 27, 2026 -
Key Acura of Reno responded
Thank you for the five-star review. We’re glad you didn’t have to wait for your morning shuttle and that Ethan personally ensured your return ride. We appreciate your trust in Acura and look forward to assisting you again.
Experience the Key Difference
Would love to just deal with Kit anytime I have a car
need, that would be great!
need, that would be great!
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by jojobates.4371
Verified Customer
Verified Customer
Other Employees Tagged:
Ethan Dillard
Apr 27, 2026 -
Key Acura of Reno responded
Jojo, Thank you for choosing Key Acura of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Experience the Key Difference
Cody (and Ethan ) were so great.
Cody kept us informed the entire way, gave us good estimates and was friendly and knowledgeable. Ethan stepped in when Cody was out and was super inf
Cody kept us informed the entire way, gave us good estimates and was friendly and knowledgeable. Ethan stepped in when Cody was out and was super informative, kind and understanding as well.
We loved working with both of them!
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by Amberbreuer83
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2026 -
Key Acura of Reno responded
We appreciate you highlighting Cody’s clear updates and estimates along with Ethan’s informative and understanding approach. It’s great knowing your Acura was in such capable hands throughout the service process.
Experience the Key Difference