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Key Chrysler Dodge Jeep RAM of White River
White River Junction, VT
197 Reviews
We make the car buying process simple by displaying the lowest price on the window. We price our vehicles more aggressively than anyone else in New England. We're proud to display our low price on every vehicle's window.
We believe there is more to buying a vehicle than worrying about the price. Key Auto has simplified the car finding process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. When you leave a Key Auto dealership, you're confident you've received the absolute best deal.
When the Key Auto Group was formed, the owner realized that most customers were tired of buying cars the "old-fashioned" way. He wanted to get rid of negotiating back and forth over a price, and pressure from the salesperson. This stressful process could last hours! The customer would end up driving away in their new vehicle with no assurance that they received the best deal possible. That's not how we do business. That's why we started the Hassle-Free Zone.
We believe customers want to focus on the important aspects of buying a car, such as reliability, safety and integrity of the dealership and its staff. All that can get overlooked when focusing on price alone. Here at Key Auto, you can rest assured that you ARE receiving the best deal possible. We'll prove it!
Key Auto Group has stores in New Hampshire, Maine and Vermont. You can find our locations in towns such as: Portsmouth NH, Somersworth NH, Newington NH, Salem NH, Nashua NH, Rutland VT, White River Junction VT and York ME - allowing us to carry a wide selection of highly desirable inventory across New England.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 197 reviews
May 12, 2024
This dealership was very helpful during the process of buying a new vehicle. I definitely recommend going to them! buying a new vehicle. I definitely recommend going to them! More
by twinvalleyflyers
Verified CustomerEmployees Worked With
Other Employees :
Felicia Turner,
Helpful May 11, 2024
Felicia was amazing to work it on purchasing my car. I would definitely recommend those looking for a great customer experience, to go purchase a car with her! Thanks Felicia ! And the IS AMAZING! 🤩 I would definitely recommend those looking for a great customer experience, to go purchase a car with her! Thanks Felicia ! And the IS AMAZING! 🤩 More
by MARYMERRIHEW
May 10, 2024
Communication is very minimal is any at all and work takes longer than it should takes longer than it should More
by ssmallwood2002
Employees Worked With
May 10, 2024
Emily was great very knowledgeable regarding what needed to done on my car. And great at checking with me before doing anything and costs so no Suprises. Easy drop off and pick up. Generally a great experi to done on my car. And great at checking with me before doing anything and costs so no Suprises. Easy drop off and pick up. Generally a great experience More
by keabuckl.n1
Employees Worked With
May 10, 2024
Always feel like I’m being told I need some service that’s unnecessary. Rusty brake rotors are not a reason to replace the rotors. Loss of credibility means having to decide on recommendations, whether that’s unnecessary. Rusty brake rotors are not a reason to replace the rotors. Loss of credibility means having to decide on recommendations, whether needed or not. Being the only game in town adds even more responsibility to create trust. $40 for an air filter is pretty ridiculous. $20 to install?!! Was waiting to get call that vehicle was ready but did not receive until too late in day to arrange a ride to pick it up. More
by geoffcwilson
Employees Worked With
May 01, 2024
They were exceptional and professional in every way. A very pleasant experience with knowledgeable people. A very pleasant experience with knowledgeable people. More
by mallegretti@newfrontiercap.,com
April 29, 2024
Good buying experience! !! I would recommend Key Auto to everyone looking to purchase a vehicle!!! !! I would recommend Key Auto to everyone looking to purchase a vehicle!!! More
by m_foss6
April 28, 2024
Not sure who Emily Richards is. We are guessing she is the one who prepped the vehicle we purchased. We were very pleased. Thank you. We are guessing she is the one who prepped the vehicle we purchased. We were very pleased. Thank you. More
by lkparker03
Employees Worked With
April 25, 2024
Great service. Took vehicle right in. Nice comfortable waiting area. Very friendly staff from service writer to mechanic. Took vehicle right in. Nice comfortable waiting area. Very friendly staff from service writer to mechanic. More
by dtess18
April 24, 2024
Terrible customer service and poor communication. My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emaile My truck was there for 3 days and I never received an estimate of the work they were performing. When I called and asked for an estimate to be emailed to me I was told they didn’t have an estimate to provide me. However, they had already ordered parts and gave me an obnoxious quote over the phone. During the 3 days that my truck was there I talked to Nicole Ferland, the ASSistant service manager numerous times and she could never tell me what the actual problem was with my truck. Finally when I did pick up my truck I was shocked to find on my invoice that the cause of my problem was from mice! Never once did Nicole mention to me on the phone that mice nested under my hood and caused the alleged problem. I feel that the “7 hours diagnostic labor” I was charged my have been stretched further than what they claim it actually took them especially since the actual repair when the parts arrived took them less than 30 minutes. I will not return to this business for service again. More
by Shawnb2009
