Key Chrysler Dodge Jeep RAM of White River - Service Center

The service department is first rate. Especially Your service writer Nevaeh is exceptional. Nevaeh went far above normal service to make sure my wife and I had alternative transportatio Especially Your service writer Nevaeh is exceptional. Nevaeh went far above normal service to make sure my wife and I had alternative transportation in helping us secure a rental vehicle while our 3500 Ram was in your shop over the weekend. Nevaeh kept us informed by phone over a 2 day period making sure we were able to make alternative lodging arrangements. We can only thank Nevaeh and you organization for helping to make an unfortunate situation much less stressful. More

I was told I needed a $1000 repair, after it was done and didn’t fix the issue I was told I needed a cabin air filter to fix the problem. I drove an hour to get the filter as I was told it would be availabl didn’t fix the issue I was told I needed a cabin air filter to fix the problem. I drove an hour to get the filter as I was told it would be available until 6pm. At 5:45 I was told the filter was locked in parts dept and no one had a key. I am livid. Never again will I go to such a xxxxty place! More

Very easy to book appointment. Took me on time. Finished in a reasonable amount of time. Took me on time. Finished in a reasonable amount of time. More

Very polite and professional staff in-service department. Very friendly, knowledgeable also helpful each visit Very friendly, knowledgeable also helpful each visit More

Don't go to this company you have been warned, my truck started having numerous problems after it was worked on for the first time. started having numerous problems after it was worked on for the first time. More

Good job but the parts were way too expensive! The technician wrote a detailed description of the work done. I do appreciate the shuttle service. The service desk folks were nice and so was the The technician wrote a detailed description of the work done. I do appreciate the shuttle service. The service desk folks were nice and so was the shuttle driver. They do offer snacks if you want to lounge in the waiting room. More

Quick. Efficient. Friendly. Knowledgeable. Came in for routine service and was very happy with level of service. Efficient. Friendly. Knowledgeable. Came in for routine service and was very happy with level of service. More

I took the car several times because they say they fixed my problem but they never did, at the end I fixed the car myself. my problem but they never did, at the end I fixed the car myself. More

Service staff is great, actual mechanical service also seems great, everyone is efficient, friendly, and helpful. My only problem with the service department is the inability to reach them by phone. I a seems great, everyone is efficient, friendly, and helpful. My only problem with the service department is the inability to reach them by phone. I am unable to call to make an appointment, or call to check on the status of my vehicle while it's being serviced, and phone messages go unanswered; I have to stop by to make an appointment. Even if there was an online option for scheduling, it would be more conveninent. More

Very poor communication incredibly poor communication Had my truck for 5 months Would not recommend Had my truck for 5 months Would not recommend More