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Key Chrysler Dodge Jeep Ram of Rochester

Rochester, NH

4.5
809 Reviews
At Key Chrysler Dodge Jeep Ram of Rochester, our mission is to deliver exceptional customer service at every step of the ownership journey. We aim to make every step—from shopping to ownership—clear, easy, and stress-free. With knowledgeable, attentive professionals and convenient service amenities, we strive to exceed expectations, build lasting relationships, and ensure every customer feels valued and well-supported.
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401 N Main Street

Rochester, NH

03867

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Showing 809 reviews

May 08, 2026

Friendly and kept me up to date with my service,information if additional service needed. More

by douglasgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department -Mike or Matt was his name
May 08, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thanks for the five-star rating. We’re thrilled our crew kept you informed throughout your Ram 1500 service and guided you on any additional steps. We appreciate you choosing us for your Ram maintenance and look forward to helping in the future. Lowest Price. Best Service. The Difference is Key!

May 07, 2026

No pressure, friendly people, all questions answered, fast and smooth transaction, no problems at all. More

by Jeffreydhardy
Recommend Dealer
Yes
Employees Worked With
Mike
May 07, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for choosing us for your used Ford Mustang purchase. We’re glad our team provided friendly, pressure-free service and answered all your questions promptly. We hope you enjoy the ride and look forward to assisting you down the road. Lowest Price. Best Service. The Difference is Key!

May 07, 2026

Courteous and kept me informed. Service person was personable and friendly. No surprises. Would recommend highly More

by Bkent76678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
St onge
May 07, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Greetings, thank you for sharing your positive experience with your Ram 1500 service. We are pleased our team provided friendly, transparent updates with no surprises. Your recommendation means a lot and we look forward to assisting you again. Lowest Price. Best Service. The Difference is Key!

May 05, 2026

Dropped my truck off and my truck was fixed as expected The cost was high More

by cpuchess
Recommend Dealer
Yes
May 07, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lowest Price. Best Service. The Difference is Key!

May 02, 2026

Easy to work with Matt was great and very helpful I will be going back there again More

by Littlebillpiercer
Recommend Dealer
Yes
Employees Worked With
Matt
May 02, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Great to hear the process was straightforward and that our team was so helpful. We’re glad we could take care of your Ram and look forward to your next visit. Please feel free to reach out if you need anything else. Lowest Price. Best Service. The Difference is Key!

May 02, 2026

Sean is always a pleasure to do business with. I have bought 4 trucks from him and my wife bought 2 SUVs. He is the reason I keep going back to Key. More

by BRUINS8FAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Delia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for your continued loyalty and for trusting Sean with each Ram purchase. We’re proud to have helped you with your new Ram 2500 and previous trucks and SUVs. We look forward to being part of your next visit. Lowest Price. Best Service. The Difference is Key!

May 01, 2026

Went in for an oil change and tire rotation. Told it would be 90 mins max. I was out in about 40 minutes. He kept me informed about my vehicle every step of the way More

by Jessarmell13
Recommend Dealer
Yes
Employees Worked With
Matthew
May 02, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

We’re glad your oil change and tire rotation on your Honda wrapped up sooner than expected and that we kept you informed every step of the way. Thank you for recognizing our efforts to get you back on the road quickly. We look forward to serving you again. Lowest Price. Best Service. The Difference is Key!

April 27, 2026

Everything from explaining my service needs to completing the work was perfect!! What a great team. More

by Wilken513
Recommend Dealer
Yes
Employees Worked With
Matt Evans
Apr 27, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

We’re pleased our staff explained everything clearly and completed the work on your Ford Explorer so efficiently. Thank you for sharing your positive experience. Lowest Price. Best Service. The Difference is Key!

April 23, 2026

You really need to get some oil technicians and pay them fairly well so they can do lots an hour with the right setup. Takes way to long to do oil changes. And when i setup the appointment I used the coupon More

by CYRAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 23, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Lowest Price. Best Service. The Difference is Key!

April 20, 2026

Its not worth my time as it would take to long to explain, I probably simply wont ever return to your dealership More

by scott.thorp
Recommend Dealer
No
Employees Worked With
Service
Apr 24, 2026 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Scott, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Apr 27, 2026 -

scott.thorp responded

You have my phone number if you really want to know. You can call. Im not wasting my time typing a response that will probably only be read by a bot

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