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Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
636 Reviews
Proud member of the Key Auto Group!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 636 reviews
November 19, 2023
The entire team at key Chrysler Jeep dodge ram of Rochester was incredibly helpful & went out of their way to make sure the deal was done same day. Highly recommend giving them a visit. Thank you to Rochester was incredibly helpful & went out of their way to make sure the deal was done same day. Highly recommend giving them a visit. Thank you to my salesperson Alyssa for not only being generous to my situation, but helping me find the perfect vehicle. More
by nathanturransky
Employees Worked With
Alyssa Malinowski
November 18, 2023
Very pleased with the beginning to the end ! I would highly recommend mark and key ! I would highly recommend mark and key ! More
by dzsweets
Verified CustomerNovember 17, 2023
Service department is a joke. They barely answer the phone and definitely don’t call you back. When my car needed work to pass inspection they quoted the work $1000 lower than act They barely answer the phone and definitely don’t call you back. When my car needed work to pass inspection they quoted the work $1000 lower than actual because they failed to include the cost of labor on some of the work (but explicitly included labor cost on a quote for something else so why would we expect the other to not include it). Then didn’t give us any update for how long it would take so we waited literally all day for it with them saying “one more hour” repeatedly. Will never come back. More
by AddieT
Employees Worked With
Michael Piccirilli
November 16, 2023
Very good experience, everyone on the team that interacted with me was very professional! I would recommend Key auto to any of my friends interacted with me was very professional! I would recommend Key auto to any of my friends More
by lepage_mark
Employees Worked With
November 15, 2023
Great service a+ timeliness great info and noticed I had a recall to take care of. a recall to take care of. More
by catti56
November 14, 2023
Easy to make appointment. Service was completed correctly and in minimum time. Everyone is very friendly, yet professional. I live on the seacoast, so it is a drive to get to Service was completed correctly and in minimum time. Everyone is very friendly, yet professional. I live on the seacoast, so it is a drive to get to your facility. It has been well worth it to take the time for the great service I have ALWAYS gotten here at KEY. Thank you to all that have always treated me fairly and listened to what I needed done!!!! More
by CHRISSIEDAVEY
Employees Worked With
Ewan
November 07, 2023
We had a complicated situation and had no idea how to handle it and they were both great at helping us navigate and get me into the exact Jeep I wanted :) handle it and they were both great at helping us navigate and get me into the exact Jeep I wanted :) More
by sheila.shelley
Employees Worked With
Other Employees :
Michael Piccirilli, Matthew Kirkham, Jay Napekoski, Alyssa Malinowski
November 06, 2023
They had the Ram we were looking for and provided us a decent trade in value. decent trade in value. More
by stuff
