Key Chrysler Dodge Jeep Ram of Rochester

Purchased used vehicle that needed minor work, not all worked completed. Vehicle was not re-inspected and did not pass inspection at my usual dealership. Not all documentation to vehicle provided when we worked completed. Vehicle was not re-inspected and did not pass inspection at my usual dealership. Not all documentation to vehicle provided when we handed over the title to our trade in. More

Your service department is excellent very friendly and courteous and on time with everything highly recommend them to anybody when I get ready to buy a new ram truck I’ll be looking at you folks if I can courteous and on time with everything highly recommend them to anybody when I get ready to buy a new ram truck I’ll be looking at you folks if I can get a good deal like I would get at Ross motors More

Services are adequate, but not excellent. I specifically asked for my brakes to be checked with the scheduled tire rotation. My expectation was for an instrument-gauged reading of the pads. I specifically asked for my brakes to be checked with the scheduled tire rotation. My expectation was for an instrument-gauged reading of the pads. The result was, ‘brakes look new’. That’s fine for an observation, but knowing the exact amount of wear against the OEM pad width at new should be the result reported. I was left with the impression that I do not want to have the dealership maintain my brakes, as it may not be a certified technician/mechanic working on my vehicle. More

They had the van we wanted, price was just as advertised and negotiations on trade were low pressure. And the paperwork took a lot less time than our last purchase which we really appreciated!! and negotiations on trade were low pressure. And the paperwork took a lot less time than our last purchase which we really appreciated!! More

Every one is so good to help us this is why I keep coming bsck coming bsck More

First time there, staff was excellent. Service was fast and they were able to look at recalls I didn’t know I had. Service was fast and they were able to look at recalls I didn’t know I had. More

I will not go there again. Woman waiting on me knew very little about her job and the only thing she got right was the fact she only had worked there a week and didn't know any Woman waiting on me knew very little about her job and the only thing she got right was the fact she only had worked there a week and didn't know anything. They roocked me of every dime they could and bloated about it. A$700.00 to replace a battery was bad enough. Then she told me I needed new calipers for $1,400. I said no and looked at the paaper that said it just needed new pads. They were on the phone telling someone else the exact same speel. When I left after paying $700. My car still wasn't fixed properly. I've never dealt with such rude people. There is not one positive thing I can think of to say about this outfit. More

Sean, Mark, and Lucas provided the absolute best vehicle purchasing experience that I have ever had. purchasing experience that I have ever had. More

I’m satisfied with my experience with sales and management. People are personal and professional. Love my truck! management. People are personal and professional. Love my truck! More

Inspected car quickly. Very pleasant workers. Clean atmosphere. Will use their service again. 2 jeeps were purchased here. Very pleasant workers. Clean atmosphere. Will use their service again. 2 jeeps were purchased here. More