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Key Chrysler Dodge Jeep Ram of Rochester

Rochester, NH

4.5
640 Reviews
Proud member of the Key Auto Group!
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401 North Main St

Rochester, NH

03867

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Showing 640 reviews

March 13, 2014

I Was very please with every body there and the over all experience there .... I will definitely will go back .. Thank you every one there. More

by slipknot6966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean and Mike
Mar 14, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear Slipknot, Thank you for your review! We are so glad to hear that it was a wonderful experience and that you will be coming back in the future. That means a lot to us!

February 15, 2014

The easiest car buying experience I've had. Aristedes and the Finance Manger were down to earth and did not over complicate the process. Sincere and professional. More

by mwelik75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aristedes
Mar 05, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for your review! We hope that everyone that comes through our doors sees that we are just a bunch of regular people trying to help others find the perfect vehicle for them. We will pass along your kind words to Aristedes and Micheal!

February 14, 2014

We had an excellent experience with Poulin Chrysler Dodge Jeep Ram. Our salesperson, Aristedes, was a pleasure to work with. We also received great information before visiting the dealership from Staci. We a More

by buffalo0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aristedes Poulis, Staci Wallingford
Mar 05, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for your glowing review! We are glad that you were able to take advantage of our resources and gathered information before coming in. That's just one of the ways that we hope to make the purchasing experience easier! We are glad that you love your new Jeep and don't hesitate to stop in or call when it's time for routine maintenance. Thanks again!

January 15, 2014

Best experience ever!!! Johnny reindeau is the best salesman in the world! This was the easiest purchase I have ever made on a vehicle. Love it:) More

by Ldabiere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny reindeau
Jan 21, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

"Best salesman in the world!" OK...We'll take it. We do have some of the best and in that we mean, not like a "salesman" and I know that is how most of our customers feel too. Thank you Ldabiere for your great review!

January 14, 2014

This was truely the best vehicle purchasing experience that I have ever had. Very straight forward pricing, no hidden fees and received the vehicle 10 days before the promise date. I will recommend this d More

by msrogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aristedes & Matt
Jan 21, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you Mike R for taking the time to review us! And thank you for future recommendations to your friends and family. That is what really makes our business: Repeat and Referral Customers. It means a lot to us when you state this was your " best purchasing experience I have ever had". We hope you enjoy that new Ram truck and look to us in the future for service and sales when the time comes.

January 11, 2014

Sales person was informative and friendly and he found the jeep I was looking for. He did not try to sell me something I did not want but listened to me and found exactly what I wanted. Financial person More

by KellieTroendle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Duffy, Michael
Jan 13, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear Kellie, Thank you for writing such a detailed review! We honestly hope that every customer is met her with as wonderful of an experience as you had. We hope it is our "normal". We hope that you are enjoying your new Wrangler and that we see you when it is time for your maintenance. Thank you again for your great review!

January 06, 2014

My experience purchasing this vehicle is the best I have ever had and this is the fourth vehicle I have purchased. Staci and John provided tremendous customer service; they were sincere, knowledgeable and v More

by Smilingsuzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Staci Wallingford and John Riordan
Jan 07, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Smilingsuzie, It was a pleasure working with you as well! Somehow we always manage to get the greatest customers. We worked with you for months making sure that this was the perfect vehicle for you at the price point you needed and the time that was right. We are so happy that you were able to get the vehicle you had been searching for. We thank you for your great testimony of your experience and we hope to see you when it is time for your 1st Year of FREE Regular Maintenance!

January 06, 2014

As always an amazing experience! We have bought three vehicles from Poulin and never hesitate to recommend them to friends. Sales, Service and Financial are all great groups of people. Knowledgeable, fri More

by kjzmommy22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aristedes
Jan 07, 2014 -

Key Chrysler Dodge Jeep Ram of Rochester responded

kjzmommy22, Thank you so much for taking the time to write a review as a loyal, repeat customer. It really means so much that you return time and time again. And the fact that you feel confident in referring us to your friends is a bonus! We thank you for your kind words and look forward to seeing you when your vehicle needs service.

December 14, 2013

I visited the dealership to inquire about a used vehicle since I travel daily for work. The salesman (john) was very friendly and what seemed accommodating at the time. I test drove the vehicle and informed More

by mbhunterra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Riendeau
Dec 18, 2013 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Dear mbhunterra, Thank you for your information. What we would like to do is have you contact us directly. Matt Kazinski or John Riendeau as we have no record in any of our systems of you visiting us or submitting a credit application, based on the very limited information we have here. We are in the business of selling vehicles and we come to work every day to sell vehicles. We work very hard for every customer that comes into our dealership. It does not matter the circumstance or situation. We still work hard. If there is a way for a customer to fall through the cracks, we need to know about it so that we can deal with it properly. With that being said, we would really like you to contact us so that we can find out how this could happen. We look forward to hearing from you and helping.

November 19, 2013

Being the first time using this dealership for service, I was very pleased with the friendliness and speed with which the work was done. Everyone took the time to answer any questions I had and were glad to More

by MSprague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Larmie
Nov 19, 2013 -

Key Chrysler Dodge Jeep Ram of Rochester responded

MSprague, Thank you for your review and kind words. We are glad that you found your very first visit with us to be a great experience both with the work that was done and the staff. We look forward to a continued business relationship in the future!

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