Key Chrysler Dodge Jeep Ram of Rochester

Service was excellent overall. I typically have brought my car into the Nissan dealership in Somersworth since the car was an Infiniti. After numerous customer service issues I decided to try Poulin Jeep my car into the Nissan dealership in Somersworth since the car was an Infiniti. After numerous customer service issues I decided to try Poulin Jeep since that is where we purchased my fiancé's Jeep and where we have it serviced. The individual at the counter was extremely nice, and the repair was done timely and I was immediately contacted upon completion. My only issue is that I was never asked regarding the type of oil that is typically used in my vehicle so I assumed (being a car dealer) that they would know. Upon looking at previous receipts from Nissan and comparing it to the one from yesterday I notice a difference. At Nissan they used a 5W30S Synthetic and on my receipt from yesterday it shows that Bulk 5W20 was used in my car. Is this a problem?? More

Jason was professional and easy to work with. This was one of the most positive car-buying experiences I have had. This is the 3rd jeep I have owned and I was thrilled that Poulin had the 2014 Cherokee i one of the most positive car-buying experiences I have had. This is the 3rd jeep I have owned and I was thrilled that Poulin had the 2014 Cherokee in the color and options I wanted. I was offered good value for my trade and appreciate the no hassle buying experience at your dealership. More

I am a difficult consumer and the type which a sales person either loves, or hates! The reason for this being that I am very detailed oriented and look for lengthy explanations and technical informatio person either loves, or hates! The reason for this being that I am very detailed oriented and look for lengthy explanations and technical information concerning operating parameters, engineering concepts, contract issues, pricing and just about everything else. Many sales people either don't have the info, are too busy to get it, or are just not interested because they deem the customer to be too difficult. Not so with Mr. Poulis. He, and the entire sales team at Poulin went out of their way to provide me with everything I needed to make a decision resulting in a new car lease. I thank them and would recommend them highly. John W. Cooke More

I always dread going to buy a new car or Jeep. The experience was very good as there was no pressure and the sales person very knowledgable about Jeep. He was very surprised that I didn't need a test experience was very good as there was no pressure and the sales person very knowledgable about Jeep. He was very surprised that I didn't need a test ride. He got use to me saying "it's a Jeep". I didn't need one because I love Jeeps. And I like this one a lot. This is probably the best Jeep I have ever owned in the last 25 years. And by far the best experience with a sales person as John to take care of the transaction. More

This purchase was my first new car in 15years. I told Brian what I wanted in a new car and what my price range was, and he was able to show me many options. Johnny R. had me drive a few and went over all Brian what I wanted in a new car and what my price range was, and he was able to show me many options. Johnny R. had me drive a few and went over all the features with my wife and I. It was a easy no pressure deal, they had the right car at the right price, and were very helpful. This is our second car from Poulin Auto, this first was a used car 6yrs ago and we are very pleased with the dealership. Good service and good sales team. More

I have been dealing with this dealership ,since 1991, They are a very good place to deal with. Everyone here is very friendly. There is never any presure,when shopping all questions are answered. In my o They are a very good place to deal with. Everyone here is very friendly. There is never any presure,when shopping all questions are answered. In my opinion I will never shop anyplace other than Poulin Auto Country I would recommend this dealership to everone. More

The Poulin service department was great as always. I have dealt with many dealerships over the years, but I find Poulin to be one of the best. 1 - courteous 2 - quicker than their estimate of wait t have dealt with many dealerships over the years, but I find Poulin to be one of the best. 1 - courteous 2 - quicker than their estimate of wait time. 3 - the price was very low and fair 4 - I made an appointment to have more work done 5 - Very accommodating, for scheduled appointments More

A++ Very satisfied. Staff was very pleasant. Very A++ Very satisfied. Staff was very pleasant. Very welcoming. Did not feel like a business deal at all. Couldn't have been better. 5 STARS from -:¦:- A++ Very satisfied. Staff was very pleasant. Very welcoming. Did not feel like a business deal at all. Couldn't have been better. 5 STARS from -:¦:- Lil' Miss -t -:¦:- Thanks again .|||||. Name Withheld for Privacy More

..was scheduled for "new" rims and tires installation first thing in the AM Scott – Service was extremely helpful in rescheduling same-day, a bit later, for my convenience. This place is g installation first thing in the AM Scott – Service was extremely helpful in rescheduling same-day, a bit later, for my convenience. This place is great .|||||. Name Withheld for Privacy More

Shawn was extremely helpful throughout the whole process. He was extremely knowledgeable about the vehicle and very personable. He made the entire process very smooth and easy. I love my new Jeep! He was extremely knowledgeable about the vehicle and very personable. He made the entire process very smooth and easy. I love my new Jeep! More