Key Ford of Rockland
Thomaston, ME
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I came in for a scheduled inspection, and it went perfectly, no problems at all, extremely comfortable, waiting room, I was in and out of there in an hour. perfectly, no problems at all, extremely comfortable, waiting room, I was in and out of there in an hour. More
I came in for a scheduled inspection, and it went perfectly, no problems at all, extremely comfortable, waiting room, I was in and out of there in an hour. perfectly, no problems at all, extremely comfortable, waiting room, I was in and out of there in an hour. More
Sales staff was great, good deal on a new van. Almost a month since I bought the car from them can’t get an answer as to why my trade has not been paid off. The Rockland office needs to “email” th Almost a month since I bought the car from them can’t get an answer as to why my trade has not been paid off. The Rockland office needs to “email” the Portsmouth office and I have to wait for an answer? I guess such a big company can’t call each other to find out. I gave them the payoff the day I bought it - then they called and asked for it again six days later. Meanwhile it’s Christmas - I have six children and an extra car payment because they did not pay it off. Started as a great experience only to be so frustrated likely won’t do business with Key Auto again (I do see from other reviews on google I’m not the only one this has happened to). More
I bought a jeep from them and they were the last ones to change my oil and my oil housing is cracked and they won't stand behind it. It's a $1000. To fix ,which i don't have. It's their fault ,they should s change my oil and my oil housing is cracked and they won't stand behind it. It's a $1000. To fix ,which i don't have. It's their fault ,they should stand behind it. More
The whole process was smooth start to finish. No pressure, all questions answered. All of the staff were courteous and professional. Second purchase from this dealership. Ace was great to work wi No pressure, all questions answered. All of the staff were courteous and professional. Second purchase from this dealership. Ace was great to work with!!!! More
Lucas Gray and Caleb Wight, provided exceptional service during my experience. I will be a returning customer. during my experience. I will be a returning customer. More
5. Jesse was great to deal with. Explained the process and step by step what was happening. I would come back and am looking at purchasing another vehicle from your family of dealerships and step by step what was happening. I would come back and am looking at purchasing another vehicle from your family of dealerships More
Thanks for the contact and even though I did not bring my car in for service, my friend who did was happy with how he was treated. car in for service, my friend who did was happy with how he was treated. More


