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Key Ford of Rockland - Service Center

Thomaston, ME

4.4
75 Reviews

75 Reviews of Key Ford of Rockland - Service Center

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January 17, 2024

Very helpful and always fit an appointment to my schedule. Prompt and courteous, very happy More

by LESJUDAHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Noriega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Samartano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Took \Mme right on time for the Works package while I waited. Work was completed sooner than I expected, very pleased. More

by DHANSEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Easy to work with very responsive and I like that they support the trekkers organization. More

by Kyoungs7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Damaged my vehicle while in for repairs, had my vehicle for over a month. Don’t trust it anymore, had to buy a new vehicle. More

by Rfdunit3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macy Bosma
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

They’re very helpful and courteous. Did my job quickly and competently. Every one I dealt with went out of their way to help me More

by CHARLESMCILWAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan in sales was excellent!
January 17, 2024

I wasn’t happy my contract had to be changed otherwise things went ok. I do like my car More

by pmckay55
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Prompt appointments. Eric in service is exceptional.!, I’ve moved all my business from another Ford dealership to you. No more 4 week appointments! And a warm, clean wel More

by billkconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
January 17, 2024

Jesse and the service team were very responsive to my service needs. They went out of their way to access the parts necessary to complete the repair success under a tight time target. Jesse did a great More

by Bill S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I said not to rotate tires cause I had only had them on for a month-but I just wanted the oil change and regular checks. As it stands I’m not sure what they checked (battery, fluids) because the paperwork More

by eliz.noyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who
January 17, 2024

Exceptional service provided by a very professional group of employees. I drive a 2016 F450, and only trust one place in town for service...this one. More

by Lemonjelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Samartano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in the Service Department
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