Key Hyundai of Manchester
Vernon, CT
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Don Jones made the process of purchasing my new vehicle extremely fast and efficient. After a couple phone calls prior to entering the dealership, I walked in early in the morning and left not more than tw extremely fast and efficient. After a couple phone calls prior to entering the dealership, I walked in early in the morning and left not more than two hours later with my car. I believe he fully utilized his expertise of the business by searching for all applicable discounts and rates eligible for a young driver such as myself. I did not believe I was eligible for the price range of the car in question, but Don was able to offer me a six year, low interest payment plan with exemplary vehicle protection and maintenance benefits. Being a 20 year old, college student and military member with a short credit history buying their first car, this has been an unbelievably great experience. The car drives wonderfully, has great gas mileage and will last for many years to come. I am extremely pleased, and will certainly forward interested buyers to him and this dealership. The employees work hard, are friendly and are extremely knowledgeable. More
Jason and Mike went above and beyond with our experience at Key Hyundai. They listened to our problem and worked VERY hard to get my husband into a car that he could afford and wanted to drive. This team wa at Key Hyundai. They listened to our problem and worked VERY hard to get my husband into a car that he could afford and wanted to drive. This team was definetely "problem solvers" and "solution solvers" without being pushy or trying to make us sign something we didnt want to. My husband was very stressed over a prior deal with a car dealership and these two gentleman gave him the time to make a decision he could deal with and be happy with. There was no pressure involved and we felt that they had our best interests at heart. I have already given out Jason's cards to family memeber s and friends and we will ALWAYS come back to this dealership to work with these 2 men when we decide again to purchase another car for our family. I cannot say enough about Jason and Mike and the team work they provided for us along with compassion, a true grasp of someone who was going through a hard time, and a feeling of friendship that went beyond their work at this dealership. We felt comfortable from the minute we waled in til the time we left. More
I called and spoke with Mike on SUnday morning (April 28th) after having just purchased a car the day before from another delaership. I was unsure that I had made a wise purchase and asked what could pos 28th) after having just purchased a car the day before from another delaership. I was unsure that I had made a wise purchase and asked what could possibly done with the automobile I had gotten the day before. Mike asked if I could come in he would see what he could do to help me. My wife and I arrived at the dealership about 30 minutes later. Much like the weekend prior, jason was there to greet us. We sat down and he spoke with us about what we were looking to do. A bit later Mike sat down and looked at my paperwork from the other dealership and spoke to us at great length about our options. At this point, my wife mentioned about possibly trading her car in (2007 PT Cruiser) to make a potential deal work out for the better. With all the numbers flying around and high numbers then expected in regards to monthly payments, I was about to have an anxiety attack. Both Mike and John from finance (especially Mike) gave of their time to work out a deal that would not only calm my nerves, but ease the strain of the monthly auto bill. They made sure that I fully understood all the numbers, and what I could do to safe extra money with future payments. If it weren't for the willingness of the manchester crew to spend valuable time with me and see me through a difficult situation, I would have wound up walking away because of my uncertainty. At any rate, I know this is all confusing, so let me get to the end of this story. I've never been treated this well by anyone from a car dealership. I left knowing that I got a fair deal and that I would without a douby recommend Key of Manchester to everyone that I or my wife know. I would also truly thank Mike and Jason for the time they spent talking with me and figuring what they could do to make me comfortable in my mind. I feel they should both be given employees of the month, or at least be given special recognitions. If I my car ever needs to be traded in, I will in fact be back to Key of Manchester. The above reasons are why I gave the five star ratings that I did. More
I never thought that I would leave with a car but that's what happened. Angela was extremely helpful and she found me the perfect car. I told her what I wanted and what I could afford and she did eve that's what happened. Angela was extremely helpful and she found me the perfect car. I told her what I wanted and what I could afford and she did everything I could to make sure that I loved my car and I really do. More
My visit and experience with Joey was excellent from the time I walked in the door until the time I left with my new vehicle. This is the second car purchased at Key Hyundai in Manchester and I would highl time I walked in the door until the time I left with my new vehicle. This is the second car purchased at Key Hyundai in Manchester and I would highley recommend both the dealer and Joey to friends and family. More
This was my second purchase from Key Hyundai of Manchester and I can honestly say it was one of the best car purchasing experience I have ever had. Don was very professional, knowledgeable, courteo Manchester and I can honestly say it was one of the best car purchasing experience I have ever had. Don was very professional, knowledgeable, courteous, straight-forward, and customer-friendly. He was very easy to talk with and he explained all my options in details which gave me a good feeling of not hesitating in making my purchase. He took the time to listen to my concerns, which was mainly a budget I wanted to stick with and what my options were in trading in my 2010 Hyndai Elantra. He was not pushy or overbearing, and I felt no pressure in anyway. I gave him an idea of what kind of car I was looking to trade my car for and he showed several cars which I could choose from which would best suit my needs. He went over the prices for the cars, and to see which car would fit within my budget. He went above and beyond to answer all my questions and concerns I had and made sure that I understood all that he discussed with me. He made the experience of purchasing a car very easy. After leaving to return within a week I had no doubt in my mind in making my final decision in purchasing the car. During the transaction, Don went over every detail about the car, such as my loan, my payments, and most importantly maintenance. He allowed me to ask him as many questions or concerns that I had and made me feel comfortable while closing the deal. After the deal was closed he followed up with me in a couple of days to see how I liked my new car and if I had any additional questions or concerns. He even made sure that my first service appointment is schedule which no other sales consultant had one before. Being a female, sometimes we tend to forget that certain maintenance needs to be done to keep the car running properly therefore with him explaining all that I had a lot of confident in making my decision in purchasing my 2013 Elantra. Key Hyundai of Manchester and Don Jones have greatly exceeded my expectations in making my decision. I would definetely recommend this dealer as well as Don to anyone looking to purchase a vehicle. This was a positive experience compared to my first purchase in 2010. More
I came out not knowing what to expect, I am 20 years old buying my first car and wanted to get the most information and the best price I could for a car that I wanted. Don was more than helpful when providi buying my first car and wanted to get the most information and the best price I could for a car that I wanted. Don was more than helpful when providing me and my family with helpful information for me to make the best decision I could. In the end I walked away with a Hyundai Veloster and I am absolutely in love with. Don is my sales consultant of choice, he gave me his honest opinion, didn't steer me in a wrong direction just to make a sale, and was more than informative when it came to the car I was interested and whether buying or leasing would be a better option and the perils of the two. More
After a very stress full day of car problems and the decision to look for a new car, Johnathan was a breath of fresh air in the stress-full process we had ahead of ourselves. Having two toddlers in tow decision to look for a new car, Johnathan was a breath of fresh air in the stress-full process we had ahead of ourselves. Having two toddlers in tow while looking for a used car he was more than patient with us as he had to continue to pause so we could help a crying/ UN happy child. This made the long process so much easier knowing that he was not bothered by our children being with us. He worked diligently with the financial advisors to get us approved with a loan, while offering us the perfect car for our growing family. We are happier and more comfortable with our new vehicle than we could have ever imagined! After such a pleasant experience with him we will defiantly be recommending him and the rest of the key Hyundai sales staff of Vernon/ Manchester to everyone and anyone that we know. More
Everyone was pleasant and willing to repect and work within our financial means. The only complaint I have is that is was a lengthy process; however, it was nice to have one stop shopping (no DMV or fur within our financial means. The only complaint I have is that is was a lengthy process; however, it was nice to have one stop shopping (no DMV or further insurance needs). More
I went to your dealer ship today I manchester. I had a 2 o'clock appointment but showed up earlier. I walked around the lot for 30 min and was ignored and left. No big deal I returned at 2.I explained that o'clock appointment but showed up earlier. I walked around the lot for 30 min and was ignored and left. No big deal I returned at 2.I explained that I had bad credit and wanted a car to just drive to work and back. I live 10 min from work. I also have a trade in. After doing the paperwork and waiting I was offered a test drive in a white accent hatchback. Before I got into the car I said I did not like the car or the color. I also asked how much the car cost and the sales person said he didn't know. Really? I drove the car. Didn't like it. Finally I get some numbers for the car I test drove and didn't like. A 400 dollar a month payment. The car costs 12500 which is not what I told them what I wanted to spend. I ask if there are any other cars for cheaper and was told I would not like those as well. Just wanted to let u know about my less then fun experience. I'll tell my friends I'll be going back to carmax. I've purchesed my last 4 cars there without an issue. I heard u on the radio and feel for it. More